Kia of Lansing - Service Center

On time appointment, 30-45 minutes, good service Will continue to get my service at Lansing continue to get my service at Lansing More

Kia cars are having major mechanical problems left and right. People are having to have completely new engines installed since their current engines are dying. Kia does not seem to know why this is happen right. People are having to have completely new engines installed since their current engines are dying. Kia does not seem to know why this is happening. More

The dealership was prompt, professional, and courteous during my whole service visit. They always treat me like family! during my whole service visit. They always treat me like family! More

Excellent Greeted me knew why I was there, explained everything,good customer service and timing was excellent. everything,good customer service and timing was excellent. More

Always have a wonderful experience, which is why I continue to come back. Have been getting my oil changes done with Kia for 10 years. Everyone is always very friendly and helpful. continue to come back. Have been getting my oil changes done with Kia for 10 years. Everyone is always very friendly and helpful. More

Very friendly and speedy service. Always makes sure I'm informed with what's going on. Never have to wait long and the lounge is nice with good coffee! Always makes sure I'm informed with what's going on. Never have to wait long and the lounge is nice with good coffee! More

Always feel taken care of with your team! Every contact with every employee was perfect Every contact with every employee was perfect More

Very friendly and extremely helpful with replacing struts under warranty They were very friendly, very knowledgeable and eager to help under warranty They were very friendly, very knowledgeable and eager to help More

I had an appointment for tires & alignment at 10a, car was finished around 2:30p. The wait was a little longer than I'd have liked, but still okay. The only complaint I have is that they left my tires/whe was finished around 2:30p. The wait was a little longer than I'd have liked, but still okay. The only complaint I have is that they left my tires/wheels messy with whatever the white wax stuff is that's used. I would've liked that to look a little cleaner. More

Jacie greeted me as soon as I drove up to a bay. She was prepared with my information so escorted me to the waiting room. I asked that the work be done within one hour. It actually was completed in She was prepared with my information so escorted me to the waiting room. I asked that the work be done within one hour. It actually was completed in 45 minutes. She's a great asset to your service department! More