Kia of Lansing - Service Center

Memorable Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Courteous, friendly, and caring. Genuine service with a smile. Even other customers in the waiting room were very comfortable; which was very clean. Thank you More

Great service but stop bugging me about the survey!!! You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performe You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performed, I get multiple emails requesting I fill out a survey. Daily. If I don’t answer, I get calls... automated calls. Not even a real person. If I still don’t do the survey, I get requested by text!! Stop already! It makes me not want to return. More

engine light came on Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. Engine light came on Saturday morning. I went down to dealership, taken care of right away. Not sure why I came on but helpful just the same. More

Good efficient service for all matters to date I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for w I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for what ever is needed. I've recommended Kia of Lansing to many people here at work, one did purchase a Soul this past year. More

Good day They had me in and out in under 2 hours. On a usebwith a ford f150 all the guys where great. I take all my vehicles to KIA of Lansing for service. They had me in and out in under 2 hours. On a usebwith a ford f150 all the guys where great. I take all my vehicles to KIA of Lansing for service. More

Morris Kia Optima Great job and customer service. Tires are working great and vehicle is running great after maintenance and oil change plus new tires. Enjoyable experi Great job and customer service. Tires are working great and vehicle is running great after maintenance and oil change plus new tires. Enjoyable experience overall. More

They do good work. They went to bat for me on an issue of warranty and fixed the problem. What more can you ask? They did the job well. They went to bat for me on an issue of warranty and fixed the problem. What more can you ask? They did the job well. More

Great Steve was awesome, super nice great guy to talk with and get information from. Made sure I was able to get all things I needed fixed on my car that da Steve was awesome, super nice great guy to talk with and get information from. Made sure I was able to get all things I needed fixed on my car that day More

Worry-free care Always prompt, always courteous. Services are explained clearly and completed quickly. I've never had a concern about any of the work, but I know that Always prompt, always courteous. Services are explained clearly and completed quickly. I've never had a concern about any of the work, but I know that they'll stand behind it. I wouldn't trust anyone else to keep me safely on the road. More

Awesome staff who are knowledgeable and friendly! Very friendly people who made my family and my special needs son feel welcome! We don’t always get that type of service. Thank you Kia of Lansing!!! Very friendly people who made my family and my special needs son feel welcome! We don’t always get that type of service. Thank you Kia of Lansing!!! More