1,787 Reviews of Kia of Lansing - Service Center
Oil change It was quick and went well. Great waiting and working area. Would use again and again and again and again and again and again. Thanks. It was quick and went well. Great waiting and working area. Would use again and again and again and again and again and again. Thanks. More
always courteous and helpful I have always been impressed with the kind and courteous way in which the service department deals with its customers. They always go the extra mile. I have always been impressed with the kind and courteous way in which the service department deals with its customers. They always go the extra mile. More
99degrees in Arby’s parking lot. My air stoped working and steam came up from my hood. I called a wrecker it was more then 3 hours out. Called Kia of Lansing to see if they knew of an My air stoped working and steam came up from my hood. I called a wrecker it was more then 3 hours out. Called Kia of Lansing to see if they knew of another wrecker service. They picked up my car took it to the dealership and fixed it in a few days. At no cost to us. We LOVE Kias warranty. More
Excellent service and repair! They were amazing! Respectful, efficient and awesome customer service! I was so happy with the whole process in needing my car repaired and it was a b They were amazing! Respectful, efficient and awesome customer service! I was so happy with the whole process in needing my car repaired and it was a bonus to have a loner car in the meantime. More
Oil change and tire rotatiin Jeremy is great! They really do a good thorough job. Pricing and recommendations are fair. Would recommend the service department and Jeremy to everyb Jeremy is great! They really do a good thorough job. Pricing and recommendations are fair. Would recommend the service department and Jeremy to everybody. We moved and still drive 25 minutes to use them. More
15min diagnostic I pay for quality. This dealer's service shop is truly missing that along with honesty. The service manager didn't even give me a copy of the breakdow I pay for quality. This dealer's service shop is truly missing that along with honesty. The service manager didn't even give me a copy of the breakdown of the prices. Just the diagnosis fee. More
Great dealership . I have recommended the Kia of Lansing to many others about the great service and vehicles. We would not hesitate to purchase our next vehicle from . I have recommended the Kia of Lansing to many others about the great service and vehicles. We would not hesitate to purchase our next vehicle from them. More
Friendly and Helpful I recommend the Kia of Lansing Service Department to anyone. They have always been accommodating and helpful. I have two KIA's and one of the main rea I recommend the Kia of Lansing Service Department to anyone. They have always been accommodating and helpful. I have two KIA's and one of the main reasons we purchased a second KIA from them was because of the helpful service department. More
Service light Came in the day before for another issue paid for it to get fixed. later on that day my service light came on took it in the next day they checked it. Came in the day before for another issue paid for it to get fixed. later on that day my service light came on took it in the next day they checked it. And told me it was the knock sensor and could be a lot of things they cleared it and sent me on my way. On the way home it came on again now I have to go back 3 time in a week. More
Efficient. I take my Kia Optima to Kia for all of my auto needs. Although I get coupons from other places for a discount oil change I prefer to take it where th I take my Kia Optima to Kia for all of my auto needs. Although I get coupons from other places for a discount oil change I prefer to take it where they know my car. Everyone is polite and helpful. More