Kia of Lansing - Service Center

Great people! Kia of Lansing has wonderful customer service. I also love the transparency of their services, as well as the updates they give to you while you’re wa Kia of Lansing has wonderful customer service. I also love the transparency of their services, as well as the updates they give to you while you’re waiting. Great job! The service guys are the best. More

Extremely Satisfied I had scheduled an appointment for a part installation (my drivers side windshield squitter was not dispensing fluid). Service was awaiting my arriva I had scheduled an appointment for a part installation (my drivers side windshield squitter was not dispensing fluid). Service was awaiting my arrival. Only took about 1/2 hour and no charge as my Kia was under warranty, YEAH for their warranties. My service man was so very polite. Even pulled my auto into the building as it was raining and he didn't want me to get wet. THANK YOU !!! More

Friendly and efficient service ! Very accommodating for my last-minute request right before a major holiday! They are always so friendly and my experience is ALWAYS pleasant! Kody ! Very accommodating for my last-minute request right before a major holiday! They are always so friendly and my experience is ALWAYS pleasant! Kody is amazing! Always helpful!! I cannot say enough positive remarks about this dealership!! They have it figured out and it’s so refreshing to experience!! More

God awful. Service department & body shop are garbage. No communication. Points the finger at the insurance company. Repairs went a week past quoted timeframe. W Service department & body shop are garbage. No communication. Points the finger at the insurance company. Repairs went a week past quoted timeframe. Will not return. More

kia service department Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to ot Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to other Kia owners. More

Excellent customer friendly service! Got in same day and quick service. Personnel is always pleasant and accommodating. Was able to call and get in same day and car serviced within 45 mi Got in same day and quick service. Personnel is always pleasant and accommodating. Was able to call and get in same day and car serviced within 45 minutes. More

Excellent customer service The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. More

Great customer service , very attentive. Took the time to keep me updated while I waited. Went over everything with me when they were done, even walked me to my car. , very attentive. Took the time to keep me updated while I waited. Went over everything with me when they were done, even walked me to my car. More

Professional and courteous Service manager was thorough and knowledgeable. Answered my questions and inquireries. Told me of recalls, I didn’t have time to have those done at th Service manager was thorough and knowledgeable. Answered my questions and inquireries. Told me of recalls, I didn’t have time to have those done at this time. More

They take GOOD CARE! I have been shopping and servicing at this dealership for many years. I always have a positive experience with their people and their service! They ke I have been shopping and servicing at this dealership for many years. I always have a positive experience with their people and their service! They keep you updated, and if you have a dirty car, they may even wash it for you!...Great Job! More