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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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July 23, 2018

Great sservice! Had a nail in my tire and they got me in and out in 15 minutes. The guy at the counter was great, friendly, and helpful. More

by Meehleder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember
July 21, 2018

Recalls and service Was only notified about 1 recall when there were several on my Niro. But it was explained to me why. Everyone was polite and precessional. More

by bcargo0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Recall service It’s a recall service. Both the associate and the driver of the curtesy car were very nice. My car was washed and vacuumed too, beyond my expectation. More

by ccgingerky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the associate.
July 18, 2018

Great timely service Friendly service staff done in a timely manner. Always love going to Kia of Lansing. Always recommend them to people that need service. Kia of Lansing More

by ramdad1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden
July 16, 2018

Steven Knight was amazing Steven Knight was so helpful and went above and beyond to help us fix something that wasn’t even his fault. Couldn’t have asked for anyone better. More

by Kirstie Friddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Knight
July 16, 2018

Will do our future business with this dealership. Have always been very satisfied with this dealership and service department. Would highly recommend service and sales people. Very pleased but this ar More

by pronecent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head of parts dept and service. Do not know names??
July 16, 2018

The Sleight family is awesome! Every time I visit Kia of Lansing, it’s like visiting family. Keith, Kane and Kody Sleight are honest, professional and courteous. They just get how t More

by Hwalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane Sleight
July 16, 2018

Quick no hastle service. Jeremy was very courtious and quick. Dropped the car off in the morning and had it diagnosed and ready by 2. The shuttle was also very convenient but More

by Kparks87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 16, 2018

Maintenance I went into the dealership for an oil change, that was set up when I purchased the 2015 Sorento, 3 months before. They kept me notified via text and More

by lgriffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
July 13, 2018

Great service !!! The service was great and the service advisor is thorough . The dealership gave me a ride to e Eaton Rapids & back when I needed it , 30 miles round t More

by GOUDPARK48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
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