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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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April 17, 2024

They are super friendly and explain everything in detail, make you feel comfortable each time More

by Houckjm73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hicks
April 12, 2024

These people go above and beyond to make sure every thing is good with my cars.They keep me informed of upcoming maintenance. More

by glassman5199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service manager was very pleasant and let me know how everything on my car was. Service was done very promptly! More

by teddybear8261958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole…service manager
April 10, 2024

Excellent service department! ! Would highly recommend having all your Kia service needs handled there. Ask for Andy in service, he is the best!! More

by forstatd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in the service department
April 10, 2024

Kody is awesome as always and my old car was fixed much sooner than expected. More

by mlisa9956
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I was told my car had to be there all day, so I made special arrangements to make it happen. The work only took 15 minutes, now I have to make a extra trip back. You sold me the car, I feel like you sho More

by TLKRUPP
Recommend Dealer
No
Employees Worked With
No idea
April 09, 2024

Apparently my coolant was “completely dry” never asked if I wanted it fill up or anything, paid for a tire rotation, I don’t even think they rotated my tire. They never out any air into my tires, had one tir More

by Dibs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know.
April 09, 2024

Everyone was very helpful, service was quick and easy. I wish I could remember the person’s name that helped me out. More

by maurora7241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

the people in the service Dept. Did a Great job taken care of me..he got back tp me every twenty min. in the mean time i was able to get drink pop or coffee.. More

by JDROSENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name, But he Checked me in ,when my -car was finshes , also checked me out.
April 05, 2024

It was great, but I would like the multi point inspection explained to me after the maintenance is finished, like if any belts or anything needs to be replaced. More

by planetoftheapes1974
Recommend Dealer
Yes
Employees Worked With
The Service Department
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