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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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April 25, 2024

Everyone is friendly and ready to help, service is great , you get in when your appointment is scheduled More

by djkeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
April 25, 2024

Excellent service as always and took care of everything I asked to be taken care of More

by jeff@ainsworthis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 24, 2024

Friendly Quality thoughtful Time management Good service keeps good records Listens to the consumer Good price More

by adagivensl53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Steve,
April 22, 2024

Andy Hicks kept me updated during the service. Everyone is very friendly. When booking an appointment they get you in on time. More

by Weirdmom211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
April 21, 2024

Nicole always takes excellent car of my car needs. Very pleasant, never feel rushed, never treats me as if I do not understand my car. More

by burnsjo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole is Service Dept
April 20, 2024

I was in and out in a very reasonable amount of time. Everyone I’ve worked with in the service department has been very eager to be helpful. More

by sdlpc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
April 19, 2024

Excellent service under bad weather circumstances at the time. Manager made sure my vehicle wasn't on a hoist in case we lost power then quickly completed my service after the weather passed. Love this serv More

by michaelfrench1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff on duty
April 18, 2024

Staff and technicians were very polite and helpful. Communicated what the issues were and got them fixed quickly and got us back on the road. More

by jburgess1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith slaght
April 17, 2024

Quick, easy, and efficient at getting me in for oil change and tire rotation. Got me in on time and was out quick. More

by starrloan4homes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

I’m always met with a smile. I’ve never had to wait longer than what they have explained to me when I arrived. The place is clean and inviting and staff is great! More

by burgess0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lesher, Malakai tomarski
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