Kia of Lansing - Service Center

My appointment was from 9:30 - 10:30. I drove off the lot at 10:29. That's pretty exact timing that should be commended. I drove off the lot at 10:29. That's pretty exact timing that should be commended. More

Ray is a horrible advisor. Came in with engine light and he stated it was due to air filter being dirty. Engine light problem was never resolved. Ray was not only unhelpful b Came in with engine light and he stated it was due to air filter being dirty. Engine light problem was never resolved. Ray was not only unhelpful but he was dismissive and condescending More

Very clean and polite waiting area is very clean the refreshments are delicious, good at explaining detail refreshments are delicious, good at explaining detail More

They were very nice and up front about the wait time. I appreciated the honesty and the offer to shuttle me home. I appreciated the honesty and the offer to shuttle me home. More

I've always had a great experience at Kia of Lansing, I know it's my to go place to get my Car know it's my to go place to get my Car More

Always friendly and polite. The waiting room is comfortable and clean. I don't have any more words The waiting room is comfortable and clean. I don't have any more words More

Work was done efficiently, friendly staff and nice waiting area. I like being able to schedule online. waiting area. I like being able to schedule online. More

Ray did a great job of finding the problem, fixing it and communicating with me. communicating with me. More

We was blessed by the Youngs Kia of Lansing, MI. MR. DON I believe is the man that kept in touch with us. MR. DON I believe is the man that kept in touch with us. More

We did not but our Kia at this dealer yet they treat us like we did. They are fast and responsive and provide excellent communications for status, parts, and issues. like we did. They are fast and responsive and provide excellent communications for status, parts, and issues. More