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Kia of Lansing - Service Center

Lansing, MI

4.4
1,782 Reviews

1,782 Reviews of Kia of Lansing - Service Center

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May 18, 2024

I've always had a great experience at Kia of Lansing, I know it's my to go place to get my Car More

by clinedaryl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Always friendly and polite. The waiting room is comfortable and clean. I don't have any more words More

by pmholston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Work was done efficiently, friendly staff and nice waiting area. I like being able to schedule online. More

by jtbyrd386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in derive
May 15, 2024

Ray did a great job of finding the problem, fixing it and communicating with me. More

by jimbullock7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 14, 2024

We was blessed by the Youngs Kia of Lansing, MI. MR. DON I believe is the man that kept in touch with us. More

by theresaburton923
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don
May 14, 2024

We did not but our Kia at this dealer yet they treat us like we did. They are fast and responsive and provide excellent communications for status, parts, and issues. More

by Grand61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Robert
May 14, 2024

This was a good visit is always a pleasure to visit the services at kia Lansing More

by sinayblanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Friendly, timely, knowledgeable, cleanliness, and made me aware of any upcoming needed service 🤩. I am well pleased with this excellent service all around! More

by janean1952@ outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Recently had my 50,000-mile service done. I've always brought my vehicle to this dealership for any service I need. Ray was my technician this day and he made the whole process very easy. More

by JDURKEE7484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 10, 2024

Results are fine. Not happy with the communication disconnect and inability to rectify the issue. More

by roxieann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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