Kia of Lansing - Service Center

They were really efficient and helped me with the whole process. All staff were very pleasant and kind. process. All staff were very pleasant and kind. More

Everyone is always so nice, prompt and professional! Enjoy doing business with Kia Service. Center. Enjoy doing business with Kia Service. Center. More

Slow service department and expensive. .. There was no communication on pricing... It took two hours for an oil change and tire rotation. Very disappointed .. There was no communication on pricing... It took two hours for an oil change and tire rotation. Very disappointed More

The service department is efficient and competent. Cars are serviced quickly. A very nice experience Cars are serviced quickly. A very nice experience More

Very polite staff that kept me informed about my car and the status of the service the status of the service More

Always receive excellent customer service! Friendly and very professional. Always feel well taken care of at the dealership in Lansing. Worth the hour and half drive! Friendly and very professional. Always feel well taken care of at the dealership in Lansing. Worth the hour and half drive! More

My appointment was from 9:30 - 10:30. I drove off the lot at 10:29. That's pretty exact timing that should be commended. I drove off the lot at 10:29. That's pretty exact timing that should be commended. More

Ray is a horrible advisor. Came in with engine light and he stated it was due to air filter being dirty. Engine light problem was never resolved. Ray was not only unhelpful b Came in with engine light and he stated it was due to air filter being dirty. Engine light problem was never resolved. Ray was not only unhelpful but he was dismissive and condescending More

Very clean and polite waiting area is very clean the refreshments are delicious, good at explaining detail refreshments are delicious, good at explaining detail More

They were very nice and up front about the wait time. I appreciated the honesty and the offer to shuttle me home. I appreciated the honesty and the offer to shuttle me home. More