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Kia of Lansing

Lansing, MI

4.5
2,962 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,962 reviews

November 22, 2023

This is my 3rd car I’ve leased through Kia & have never had any issues. I’ve always been well taken care of with the lease process & and maintenance issues are always quickly resolved. More

by SEZIETLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Helpful and informative She was helpful, and found more deals for me. She informed me of other ways to deal with my bill More

by Dragon7w
Recommend Dealer
Yes
Employees Worked With
Mirabell
November 18, 2023

Polite, professional Service rep was polite and professional. Service was completed within a respectable time frame More

by wrigh99
Recommend Dealer
Yes
November 18, 2023

It was fine. Took all day to fix. Ended up being a dirty sensor and was still charged 186 dollars. That was ridiculous for what was wrong. More

by pwines
Recommend Dealer
Yes
November 18, 2023

No pressure and easy to speak with a sales person, clear explanation of leasing process. The final price was exactly what the sales person said it would be when we talked several weeks earlier. More

by wortleyamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
November 17, 2023

Everyone was professional and I was kept informed. The two recalls were also addressed. Yet when I have an appointment, I don't understand why it still takes an hour or longer. I have a spinal fra More

by stacey.turk58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garage worker
November 17, 2023

Andy the guy at the service center was wonderful! !!!!!! He helped me more than anything. That guy deserves a raise. More

by madilynleemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Everyone was amazing. Didn't have to wait long. They bottled water nice & cold. Thanks again More

by veronicacampos785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Fast friendly dealership, was helped quickly and kept up to date with the set repairs. More

by cdkoipond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was service department, Andy Hicks was great.
November 14, 2023

They were overwhelmed with cars. Too many appointments not far enough apart. Had a long wait for an oil change More

by tdickinson0409
Recommend Dealer
Yes
Employees Worked With
Robert Lesher
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