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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

October 30, 2024

Took longer than expected. Robert kept me up to date on progress. But the service was slow. More

by pattyanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
October 29, 2024

Fast friendly and accurate the wait time for service was less then a hour for all work to be completed More

by Neacoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 29, 2024

Did not like getting a sales pitch for new tires on a leased car with less than 24,000 miles. More

by none23
Recommend Dealer
Yes
Employees Worked With
Service Department--no name available
October 29, 2024

I came in while I was on a road trip with my family and we got a flat. Robert helped me find the right tire (the last one!) and got me and my family back on the road very quickly. He even gave my young chi More

by brett.shapiro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert - service
October 29, 2024

The service was outright ridiculous. Telling me get drive it till it gets worse,after be stolen two time's them haven more of year then I did. And costing me total of 4200. In car rental More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kody Slaght
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Keith Slate
October 27, 2024

Very nice staff and friendly , great service they explained every move they made on my vehicle More

by gqman1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Fast and friendly service with nice amenities while waiting. Excited to see the renovations when finished. More

by lynn3jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Miller
October 26, 2024

I typically don’t have issues with Kia but this service took almost 2 weeks and every time I called to ask it seemed like they had an attitude. I was left without a ride for two weeks with no ETA or no off More

by nikki.bradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
October 25, 2024

I have purchased my last two vehicles and my son’s vehicle from Mika. I love the sales department. More

by macherry01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan
October 25, 2024

Isaiah is wonderful to work with & provides great customer service! Love, love, love our new Sportage!! More

by jc_desgrange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah & Ryan
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