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Kia of Lansing

Lansing, MI

4.5
2,962 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,962 reviews

January 29, 2024

It was a Welcoming Atmosphere at Kia Service Center and I didn't wait for a long time. Nichole was very helpful and she did listen to all of my concerns. More

by shahrokhzarifian
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
January 27, 2024

Engine light was on. Had a panic moment when I was told it would take 2 1/2 days to fix. Kody stepped in and I believe the service manager and had me out of there in 10 m More

by debbie37
Recommend Dealer
Yes
Employees Worked With
Kody Slaght and two people in the service area.
Jan 27, 2024 -

debbie37 responded

Kody and the team at Kia Of Lansing we’re awesome got me in and out of there really quick.

January 26, 2024

Nichole was great. The oil change was much faster than I anticipated and she took great care in checking for any recalls on my vehicle. More

by marlowe.meade
Recommend Dealer
Yes
Employees Worked With
Nicole
January 26, 2024

Andy apologized for not cleaning up the birdseed in my car after changing the air filter the previous time it was in. (he said he didn't notice it after they changed it.) He's very efficient at getting th More

by puppylvt
Recommend Dealer
Yes
Employees Worked With
Andy?
January 25, 2024

That was good They considered my spesific situation and tried to make a good deal for me. More

by hossei13
Recommend Dealer
Yes
January 25, 2024

Professional, explained the work performed in detail, friendly and fast. A very comfortable and positive experience. More

by sbakeryoung
Recommend Dealer
Yes
January 25, 2024

Quick, easy to work with. All around positive experience. Appointment and repair all handled in a timely fashion. More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Several people, Aaron comes to mind.
January 25, 2024

Quick, efficient service. Easy to schedule on my time frame. Will definitely use next time I need service. More

by hilschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Nicole was phenomenal. She is always very kind and polite. She truly cares about the customers experience. More

by will.nagel15
Recommend Dealer
Yes
Employees Worked With
Nicole
January 20, 2024

I Really love the customer service and would definitely recommend Kia to all my friends. More

by lateeatate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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