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Kia of Lansing
Lansing, MI
2,955 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,955 reviews
Verified Customer
October 30, 2024
I gave it a five-star this time because my service advisor was very friendly and had me in and out faster than what I was expecting for the recall on the driver seat power button. And the last time advisor was very friendly and had me in and out faster than what I was expecting for the recall on the driver seat power button. And the last time also in for two recalls and a different service adviser was very friendly and have me in and out faster than I was expecting. But the previous time that I was there I was not impressed because I had questions about using the Kia app and three different people knew nothing about it. I had a question about the warranty and was told that one of the managers would come talk to me well I was waiting and he never did I saw him talking to other people and he would just walk by. So I know that you want to get a good rating and if you keep up the good work then I can afford to give you a five-star rating. But if you go into any of the Kia groups online and they all say that they love the vehicle but they have the worst dealership experience. So I'm hoping that you can continue on with what you're doing now. Thank you very much. More
by neimad.naidaj1
Employees Worked With
Robert Lesher
October 29, 2024
I came in while I was on a road trip with my family and we got a flat. Robert helped me find the right tire (the last one!) and got me and my family back on the road very quickly. He even gave my young chi we got a flat. Robert helped me find the right tire (the last one!) and got me and my family back on the road very quickly. He even gave my young children toys and crayons to play with and everyone at the dealership was extremely nice. Special shout-out to Robert he took great care of us! More
by brett.shapiro1
Employees Worked With
Robert - service
October 29, 2024
The service was outright ridiculous. Telling me get drive it till it gets worse,after be stolen two time's them haven more of year then I did. And costing me total of 4200. In car rental Telling me get drive it till it gets worse,after be stolen two time's them haven more of year then I did. And costing me total of 4200. In car rental, insurance and personal lost. More
by Kelli
October 27, 2024
Very nice staff and friendly , great service they explained every move they made on my vehicle explained every move they made on my vehicle More
by gqman1964
