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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
July 01, 2016
Exceeding Customers Expectations I went to the KIA dealership after buying my used KIA from a non KIA dealer. I went because the dealership I bought the car acted like I was a burden I went to the KIA dealership after buying my used KIA from a non KIA dealer. I went because the dealership I bought the car acted like I was a burden after they had taken my money. I went to the KIA dealership because I needed a spare key and a key fob programmed. I was acknowledged first by the service manager and from there my experience with every person I dealt with was outstanding. I ended up getting my oil changed, and any service needs I will go back. I observed them dealing with other customers who were apparently were repeat customers because they treated them like family. I would recommend this dealership to anyone and Jeremy the Service manager exceeded my customers expectations, he was outstanding, professional, knowledgeable and friendly. More
by jtadd
Employees Worked With
Jeremy Smith, Amy Ambler
June 26, 2016
Happy Place Every employee seem very happy at this dealership. I've not seen that before. Kody Slaght has a winning personality that gives the buyer confidence. Every employee seem very happy at this dealership. I've not seen that before. Kody Slaght has a winning personality that gives the buyer confidence. More
by sarasews
Employees Worked With
June 20, 2016
Awesome customer service. I worked with Ryan Joy and he lived up to his name. He was super nice, knowledgeable, helpful and worked with me to get the lease I wanted and the tra I worked with Ryan Joy and he lived up to his name. He was super nice, knowledgeable, helpful and worked with me to get the lease I wanted and the trade in amount I needed. I would buy more cars here and send friends! More
by Quake11
Employees Worked With
Ryan Joy
June 19, 2016
Excellent service, awesome people Great all around service. Would recommend Kia to everyone. Ryan is a great sales consultant and helped myself and my family find the perfect vehicle f Great all around service. Would recommend Kia to everyone. Ryan is a great sales consultant and helped myself and my family find the perfect vehicle for us. Ken and Lisa are the best! The whole Kia team has provided me with the best experience with buying a car. More
by Cbryant30
Employees Worked With
Ken and Lisa , Ryan Joy
June 09, 2016
My favorite dealership in America! Mando was my salesman. He was awesome! He listened to me, was not pushy, and worked very hard to get me a good loan and vehicle. Mando stayed aft Mando was my salesman. He was awesome! He listened to me, was not pushy, and worked very hard to get me a good loan and vehicle. Mando stayed after hours, helped me transfer all my items from the old car to the new one. He made sure I knew I could call him for anything, even to have him schedule oil changes or service for me. I never felt rushed. Due to circumstances at that time, I didn't think I could get rid of what I was driving. Great salesman, great experience! My car only had 19 thousand miles, when I got it. More
by 2012 Kia Soyl
Employees Worked With
Service department! , Mando Orta
June 04, 2016
Awesome Mando was great and helped me put my 2005 Kia Sedona to rest! Now I am driving a great vehicle with lots of room. Thank you for a great experience. Mando was great and helped me put my 2005 Kia Sedona to rest! Now I am driving a great vehicle with lots of room. Thank you for a great experience. More
by Bubby
Employees Worked With
Mando Orta
May 25, 2016
Great Experience!! Went in as a first time buyer looking for a used car. Treated very respectfully and they helped me get into a excellent car, even though my credit was Went in as a first time buyer looking for a used car. Treated very respectfully and they helped me get into a excellent car, even though my credit wasn't the best. My Kia Forte rides amazing and they got me to exactly the payment goal I was hoping. Thank you Kia of Lansing for such a wonderful car buying experience. More
by BlueSteel123
Employees Worked With
Ryan Joy
May 22, 2016
Great car buying experience I stopped in last week to take a look at a Kia Optima. I was greeted by Mike and spent some time with him learning about the car. He took me on a test I stopped in last week to take a look at a Kia Optima. I was greeted by Mike and spent some time with him learning about the car. He took me on a test drive and explained the features. I wound up buying a 2016 Optima EX from Mike and was on my way in less than 2 hours. I got a great deal and even got $3,000 for my 2004Impala with over 120,000 miles on it. Great dealership and very friendly staff. More
by Mlis2008
Employees Worked With
Mike Miller
March 11, 2016
they maximize your bill! twice has been above estimate! My daughter took in her 2007 Kia Sportage for an A/C Compressor replacement. A standard labor rate you're thinking right? The bill close to estimate r My daughter took in her 2007 Kia Sportage for an A/C Compressor replacement. A standard labor rate you're thinking right? The bill close to estimate right? WRONG! Just because it took their "technician" longer that the prescribed time to do the job, she got charged extra! What a surprise! $55.00 and some change extra! Charged over $90.00 for an oil change a few weeks ago. Really? Changed 2 air filters in addition to the oil change. As a side note, the Kia sun visors are crap!!! Have replaced the drivers side twice at $66.00 each! Never had to change an American car visor! Also, when she was in getting "estimate" and pre-paying for the compressor, her twin babies in tow, no one bothered to offer her any assistance. Never even offered her a place to sit down! Customer service? Yeah right! More
by baholmes
Employees Worked With
Brandon Stroven, Nicholas Callahan
April 07, 2015
Incomplete recall work The Kia went in for the warranty recall for rusting on the front control arms. Lansing Kia sprayed the area and sent it on its way. Now the front co The Kia went in for the warranty recall for rusting on the front control arms. Lansing Kia sprayed the area and sent it on its way. Now the front control arm is rusted through, Lansing Kia says only the welds are covered, which is not what the Kia sites say. The car is unsafe to drive, the recall is "closed" because it was supposedly fixed. Going to Ann Arbor they at least have a good reputation. More
by dga
Employees Worked With
service writer
