Kia of Lansing

Excellent on all accounts.Sales, service Sales, service, accounting and management were all exceptional. All went above and beyond what you would hope to receive when buying a vehicle. I ha Sales, service, accounting and management were all exceptional. All went above and beyond what you would hope to receive when buying a vehicle. I had just been in an accident and they were compassionate and patient. I appreciated that very much. More

Quick and Friendly Experience I was in an accident that totaled my old Kia back in August of 2015. I had purchased my vehicle from Kia of Lansing before and it was a great experien I was in an accident that totaled my old Kia back in August of 2015. I had purchased my vehicle from Kia of Lansing before and it was a great experience. Since I was on the market for a new car after the accident, I went right back to Kia of Lansing. I worked with a salesman named Ryan Swenson. He was very friendly and knowledgeable about the cars that I was interested in. I was looking for a specific color (like my old Kia Optima) but there was not anything available used. Ryan looked around but there wasn't anything similar at any of the other local dealerships. He finally found a very nice 2013 Optima SXL which I liked a lot once I saw it and test drove it. A couple of weeks later I realized that I never got a spare key. Before I could call Ryan, he called me and said that he had one for me. I got really busy and forgot about it for over a year. Then I went in for a faulty sensor on my transmission (which was covered under the fantastic 10 year 100,000 mile warranty) and it hit me. I never picked the key up! I went to the sales floor and caught Ryan at his desk. I figured he wouldn't remember me but he immediately remembered that he sold me the SXL and joked that I never came to pick up the key. All in all I have had nothing but good things to say about Kia of Lansing and Ryan. More

See Ya in a Kia! Ryan Joy is an excellent salesman. He was very friendly and professional. I bought a 2017 Sportage and absolutely love it. I will definitely recomm Ryan Joy is an excellent salesman. He was very friendly and professional. I bought a 2017 Sportage and absolutely love it. I will definitely recommend this dealership to everyone. More

My experience Staci Alexander does a great job! She helped me get a 2012 Sorento, which is perfect for my family. She was very helpful. I would definitely recomend Staci Alexander does a great job! She helped me get a 2012 Sorento, which is perfect for my family. She was very helpful. I would definitely recomend her. More

Great Service Department Very friendly service. Everyone greeted me with a smile. The service was fast it only took 35 minutes. They didn't charge me for things that didn't Very friendly service. Everyone greeted me with a smile. The service was fast it only took 35 minutes. They didn't charge me for things that didn't need to be done. My service plan called for a tire rotation at this inspection and an oil change. The only thing my car needed was the oil change so that was all they did and all I was charged for. More

Friendly and professional Very relaxed friendly and professional atmosphere. I left with a car that was affordable and of the highest quality. I would recommend Kia of Lans Very relaxed friendly and professional atmosphere. I left with a car that was affordable and of the highest quality. I would recommend Kia of Lansing above any other dealership . More

They made me a deal I came in with a car in mind and i got the car i wanted. My dealer was very nice and friendly and i love my new car! I came in with a car in mind and i got the car i wanted. My dealer was very nice and friendly and i love my new car! More

Staci was amazing! I worked with Staci to purchase a 2012 sportage. She was truly fantastic to work with. She was straight to the point, up front and didn't try to sell I worked with Staci to purchase a 2012 sportage. She was truly fantastic to work with. She was straight to the point, up front and didn't try to sell me anything that I didn't need or want. I have already told several people how great my experience was and I will continue to do so. Thank you! More

RYAN JOY EXCEPTIONAL CUSTOMER SERVICE My transmission went out on my 2010 Ford Taurus , a friend co-worker recommended me to KIA and highly praised Ryan Joy as her sales person . Ryan went My transmission went out on my 2010 Ford Taurus , a friend co-worker recommended me to KIA and highly praised Ryan Joy as her sales person . Ryan went above and beyond to assure approval for a loan for my new car . We need more employees like Ryan Joy thank you Ryan for all that you did for me . KIA of Lansing is exceptional!!!! More

Ask for Staci Alexander I went into Kia of Lansing worried as all get out thinking I'm not getting a car. Staci welcomed me with open arms. She was amazing and understanding. I went into Kia of Lansing worried as all get out thinking I'm not getting a car. Staci welcomed me with open arms. She was amazing and understanding. She helped me get a car 2015 Kia Rio. I will be for thankful for her and what she has done for me. So if you are in need of a car go to Staci. She is amazing and she will do everything she can to put you in a car. More