Kia of Lansing
Lansing, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,962 reviews
The best! The best of the best! Always impressed by the friendliness, professionalism, and promptness. This team has excellent customer service skills! My famil The best of the best! Always impressed by the friendliness, professionalism, and promptness. This team has excellent customer service skills! My family really appreciates the great care and it’s why we continue to drive across town for it! More
2018 Sportage Love the people and Devan is great!! He takes care of you and listens to what you want in a vehicle. They are very helpful. Love the people and Devan is great!! He takes care of you and listens to what you want in a vehicle. They are very helpful. More
Very easy transaction! We wanted to purchase on Kia Soul when our lease expired. Through phone calls the transaction was accomplished! Everyone involved was very helpful! We wanted to purchase on Kia Soul when our lease expired. Through phone calls the transaction was accomplished! Everyone involved was very helpful! Will go here again! More
They came through where others have failed Devan has made me a very happy person. THANKS KIA for getting me into a beautiful 2018 soul. I still cant believe it especially when I thought my cre Devan has made me a very happy person. THANKS KIA for getting me into a beautiful 2018 soul. I still cant believe it especially when I thought my credit would be a problem.Like I said, you came through when others have failed. More
My experience was great! The people were very nice and profe Everyone was very friendly and kind. Looking forward for my next visit. Thanks to everyone at Kia. So far most of my experience has been great? Everyone was very friendly and kind. Looking forward for my next visit. Thanks to everyone at Kia. So far most of my experience has been great? More
Routine oil change I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, th I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, they performed a multi point check and noticed I could use a new set of cabin filters as well. All complete, like I said in less than 30, with a full service center full of customers. Very pleased! More
Settings I sent my car in with my husband because I was sick, but he seemed satisfied with the communication and the waiting area. I can't give it five stars I sent my car in with my husband because I was sick, but he seemed satisfied with the communication and the waiting area. I can't give it five stars because I have to reprogram settings after I get my car back. I find this annoying for just an oil change. For instance, my lights were no longer set on auto and my mode was changed from my normal Eco mode. Not sure what else I will find. I have not experienced this with other service departments. More
Great experience AGAIN The service department is always super helpful and fast! Love them all!!! I love how they take the time to explain everything!!! And as for sales I ha The service department is always super helpful and fast! Love them all!!! I love how they take the time to explain everything!!! And as for sales I have bought 2 cars from Kody and next car will be from him as well! More
Service Department Superb as always. No long waits to get checked in. Super friendly staff, welcoming. Shuttle service if needed. Comfortable waiting area & updates on h Superb as always. No long waits to get checked in. Super friendly staff, welcoming. Shuttle service if needed. Comfortable waiting area & updates on how your service is going & if anything else is needed. They also don't try to sell extra services only the necessary and that is a recommendation. I never meet the technicians but they obviously do a great job. Never had a problem More
Amazing! I had gotten into a car accident recently and I had my Kia Rio for 2 years. So when I was dealing with the process with insurance and everything like I had gotten into a car accident recently and I had my Kia Rio for 2 years. So when I was dealing with the process with insurance and everything like that I was stressed and emotional, when I had called Staci Alexander to ask her questions about where to go. She told me to come in and see her! I came in and she helped my family and I out the whole way and was soo supportive and listening to me about my worries and helping me keep my aniexty and stress level down. She helped me get the car I wanted and she helped me deal with some hardships with the insurance. I would go to Staci from now and ever! She is amazing and she goes above and beyond to help her costumers feel like family and help them get their dream car! I will send anyone I know to KIA and to Staci because she is just amazing to be helped by. More