Kia of Lansing

Great car and great customer service Jacob was more than friendly helping with anything I needed. Went over as much as he could and helped me with any concerns or questions that would com Jacob was more than friendly helping with anything I needed. Went over as much as he could and helped me with any concerns or questions that would come up. I am very glad with my overall experience and new forte. More

Service light Came in the day before for another issue paid for it to get fixed. later on that day my service light came on took it in the next day they checked it. Came in the day before for another issue paid for it to get fixed. later on that day my service light came on took it in the next day they checked it. And told me it was the knock sensor and could be a lot of things they cleared it and sent me on my way. On the way home it came on again now I have to go back 3 time in a week. More

See ya in a Kia The experience went well. I had my 11 year old daughter with me and all she wanted to know was if Skip Young was there. As we were completing the proc The experience went well. I had my 11 year old daughter with me and all she wanted to know was if Skip Young was there. As we were completing the process, he came down to the showroom. My daughter ran to get pen and paper to get his autograph. He was very friendly and gave her his autograph and told pictures with her. She was so excited! Customer Service at its best! More

Buying experience Kody Slaght was awesome and very friendly helped us get into a new car with not so good credit. We didn't think we could get a new car but he made it Kody Slaght was awesome and very friendly helped us get into a new car with not so good credit. We didn't think we could get a new car but he made it happen and we love our new Forte. Everyone we spoke with was knowledgeable and freinfly. More

Efficient. I take my Kia Optima to Kia for all of my auto needs. Although I get coupons from other places for a discount oil change I prefer to take it where th I take my Kia Optima to Kia for all of my auto needs. Although I get coupons from other places for a discount oil change I prefer to take it where they know my car. Everyone is polite and helpful. More

Smooth The experience went very smooth. Many options were covered and took a little under 2 hours. Happy with the vehicle and appreciated the dealership wo The experience went very smooth. Many options were covered and took a little under 2 hours. Happy with the vehicle and appreciated the dealership working with me on price! More

excellent service This dealership is the best. Offers rides from dealership to home and home back to dealership. Very helpful staff and excellent service. Steve and Jer This dealership is the best. Offers rides from dealership to home and home back to dealership. Very helpful staff and excellent service. Steve and Jeremy were very helpful and courteous. I recommend this dealership to my friends. More

Oil Change The Service Agent was friendly and efficient. I only had to wait for an half hour, so it didn't take a lot of time out my day. The Service Agent was friendly and efficient. I only had to wait for an half hour, so it didn't take a lot of time out my day. More

Service Review Everyone is very friendly. They have good customer service. I came in for an oil change but also purchased 2 new tires. I left, and my tire pressu Everyone is very friendly. They have good customer service. I came in for an oil change but also purchased 2 new tires. I left, and my tire pressure light was on, and I had to come back the next day to get it fixed. The tires had not been properly inflated. This happened at the previous service visit where I rotated my tires. More

Fast, kind went above what I expected. The service department kept me informed. When job was finished walked me to my car. Even the front floorboards were swept. Excellent service. Did not The service department kept me informed. When job was finished walked me to my car. Even the front floorboards were swept. Excellent service. Did not have to wait for service- for me right in and out. More