Kia of Lansing

Great salesman and staff My salesman, Devan Reed, was great to work with. He wasn’t pushy and he worked to get me exactly what I was looking for. The financing staff was effic My salesman, Devan Reed, was great to work with. He wasn’t pushy and he worked to get me exactly what I was looking for. The financing staff was efficient and easy to work with. My vehicle was clean and I’m very happy with the service. More

Optima 2018 Fast friendly service answered all questions. Seemed very knowledgeable. Showed me you car and helped me find where can purchase Kia extras. Was very Fast friendly service answered all questions. Seemed very knowledgeable. Showed me you car and helped me find where can purchase Kia extras. Was very impressed. More

Fast and easy service My cars oil was changed in less than thirty minutes. Was able to get relax and get lunch across the street. Came back and my car was ready to go. My cars oil was changed in less than thirty minutes. Was able to get relax and get lunch across the street. Came back and my car was ready to go. More

Excellent customer service I have to give nothing but praise for the hard working staff in the service department. They remember your name and call you by name as you exit your I have to give nothing but praise for the hard working staff in the service department. They remember your name and call you by name as you exit your car. Jeremy is a great service writer and manager. He will look out for you as well as your car! More

Service department Nirvana Your new car purchase is really determined by the Service Department experience. They fix it fast and fix it right. It's a no hassle experience. Your new car purchase is really determined by the Service Department experience. They fix it fast and fix it right. It's a no hassle experience. More

Jacob is awesome! I have to admit I was a little worried that Kia wouldn't be able to help me out. My credit isn't the best and I didn't have any money down. To my surp I have to admit I was a little worried that Kia wouldn't be able to help me out. My credit isn't the best and I didn't have any money down. To my surprise I drove away in a vehicle that I love. The salesman Jacob rocks! He's so helpful and is a geniune person. Not to mention most of this happened while I was on my lunch break. I will definitely do busy again with Kia in the future. Oh yeah, did I mention that Jacob is the best!? More

Oil and tire service Took car for oil change, tire repair, was fast, easy, reasonable. They had me back on the road quicly and my car was spotless when it was returned to Took car for oil change, tire repair, was fast, easy, reasonable. They had me back on the road quicly and my car was spotless when it was returned to me More

Oil Change Fast, helpful service and excellent employees. They know I get frustrated with my vehicle from time to time but always help my situation and explain e Fast, helpful service and excellent employees. They know I get frustrated with my vehicle from time to time but always help my situation and explain everything so I can understand what's going on. More

Great service!! Jeromy and Keith are the best!! I have stayed with this dealership because of the great service I get from these two gentlemen. They go above and be Jeromy and Keith are the best!! I have stayed with this dealership because of the great service I get from these two gentlemen. They go above and beyond to make sure that I am satisfied with their department. More

3 hr for a oil change, long wait last visit too. Didn't have a appointment we only wanted a oil change. Service guy said it be about a hour wait and it was almost 3 hours. They did find we needed a Didn't have a appointment we only wanted a oil change. Service guy said it be about a hour wait and it was almost 3 hours. They did find we needed a cabin filter. Don't know if they did service for mileage we did get a mailing for a check up. The last time we were here for our Optima it was a long wait and on our Sorento recall and air conditioning problem we waited quit a while then found out the part they had was not the right one next day we came back and that part didn't have all the parts needed so on the 3rd day we finally got it installed. We live 20 minutes away. Found out this trouble with the air conditioning happened years ago and we didn't know enough to bring it up we just thought it worked that way on Econo it didn't work when you were not moving and stopped at a stop sign or parked. Was xxxx during traffic jams. We just figured thats how you got the good gas mileage. But thats on us, we paid for it so our son who is driving it now can stay cool. 3 days going back and forth didn't set so well. We usually don't bother with filling these out because my wife didn't like the dealership calling her to explain. More