Kia of Lansing

No air conditioning in vehicle The service center did a great job for a difficult repair. They had to keep our vehicle over the weekend so they gave us a loaner car. While they wor The service center did a great job for a difficult repair. They had to keep our vehicle over the weekend so they gave us a loaner car. While they worked on Saturday, they realized a less expensive way of handling the repair. This meant another day waiting for a different part, pushing completion to Tuesday. No problem, just keep the loaner. Overall easy to work with and they made sure I had transportation. More

Polite I can't remember the gentleman name, but he was very polite and attentive. Explained things. And walked me to my car when the service was completed. I can't remember the gentleman name, but he was very polite and attentive. Explained things. And walked me to my car when the service was completed. More

All around great experience I am so happy that I chose KIA of Lansing, I was in a difficult situation and when everyone else turned me away KIA said yes and put me in a brand new I am so happy that I chose KIA of Lansing, I was in a difficult situation and when everyone else turned me away KIA said yes and put me in a brand new vehicle with only 17mls on it! Isaiah was very patient and listened to my needs/wants and never made me feel forced or pressured to do anything. They are a awesome team of people at KIA of Lansing and keep in mind they "wanna seeya in a KIA" so they will do all they can to help you no matter what the situation! More

In for a oil change and greeted immediately Friendly and profesional and get the job done in a timely manner great atmosphere to be in.they go out there way to keep you happy. Friendly and profesional and get the job done in a timely manner great atmosphere to be in.they go out there way to keep you happy. More

Great service They had the best service around the guy that helped me was amazing Isaac I would recommend the dealership to everybody the customer service was fast They had the best service around the guy that helped me was amazing Isaac I would recommend the dealership to everybody the customer service was fast and on time More

Great customer service Kia staff were super helpful and had friendly salesman. Great overall experience. They really go the extra mile. Isaac is great at what he does. I Kia staff were super helpful and had friendly salesman. Great overall experience. They really go the extra mile. Isaac is great at what he does. I am referring Kia to all my friends. More

Tire fix I gave this rating because steve went above and beyond to meet my needs he is amazing and would definitly come back to him for future issues I gave this rating because steve went above and beyond to meet my needs he is amazing and would definitly come back to him for future issues More

Good service I took my Forte in for an oil change and tire rotation at a little over 8,000 miles. They did the whole 7500 mile service in less than 45 minutes. I took my Forte in for an oil change and tire rotation at a little over 8,000 miles. They did the whole 7500 mile service in less than 45 minutes. More

Oil change Fast friendly service. I was greeted as soon as I pulled up for my appointment. I was kept informed of the time it would take and updates throughout Fast friendly service. I was greeted as soon as I pulled up for my appointment. I was kept informed of the time it would take and updates throughout. Thank you! More

amaxing suv amazing dealet I feel like I have found a home at Kia of Lansing every time I go to them whether it’s service or sayles with a concern or a question they are very he I feel like I have found a home at Kia of Lansing every time I go to them whether it’s service or sayles with a concern or a question they are very helpful and I have found the Kia Sorrento to be an amazing vehicle I feel very safe in it and I And I have 1200s of people to look at buying a Sorrento for their family the staff at Kia of Lansing has always been amazing to me and I will keep buying all my vehicles there thanks again Michelle for all More