Kia of Lansing

Excellent Customer Service! They went above and beyond to make me feel comfortable, make sure I was back to work on time and answered all of my questions! They went above and beyond to make me feel comfortable, make sure I was back to work on time and answered all of my questions! More

Helped us in a jam We came in out of necessity - our 15 year old vehicle finally bit the dust the day before and we were in a bind. Neil was helpful and kind; he listene We came in out of necessity - our 15 year old vehicle finally bit the dust the day before and we were in a bind. Neil was helpful and kind; he listened to our "needs", considered our "wants" and was able to help us find a car that was the right fit! He was extremely knowledgeable about the brand and the market in general; he was not pushy, only helpful. Would absolutely recommend him to others! More

Service department really wants customers to be happy After expressing disappointment over a mistake in my service call, Jeremy and Keith went way out there to make it right. They drove 20+ miles to pick After expressing disappointment over a mistake in my service call, Jeremy and Keith went way out there to make it right. They drove 20+ miles to pick my car up from home, left me a loaner then detailed my car while they had it in for service. The car looked brand new! Oh, and they seem to have fixed some of my concerns with the car. It's service like this that makes me want to stay with KIA of Lansing. You know it's more about the service department than it is about the deal you get when you buy a new car! More

Oil change Everyone was very nice, service was fast. Even fixed my windsheild for free. Overall a great experience!! Would recommend everyone come to Kia. Exceed Everyone was very nice, service was fast. Even fixed my windsheild for free. Overall a great experience!! Would recommend everyone come to Kia. Exceeded my expectations More

Excellent I bought a new kia soul! My salesman Kody was great. He was real, down to earth. I was very pleased with my purchase. Thankyou. I bought a new kia soul! My salesman Kody was great. He was real, down to earth. I was very pleased with my purchase. Thankyou. More

Short, pleasant wait and good service The service department staff was polite, informative, and readily answered questions I had regarding my 2018 Niro unrelated to its first (3,000 miles/ The service department staff was polite, informative, and readily answered questions I had regarding my 2018 Niro unrelated to its first (3,000 miles/3 month) oil change for which I was there. More

Compassionate and hard working crew Every member of the KIA of Lansing staff was courteous and respectful. It is a pleasure to take my 2018 Forte to the Lansing KIA dealership for any a Every member of the KIA of Lansing staff was courteous and respectful. It is a pleasure to take my 2018 Forte to the Lansing KIA dealership for any and all services. Very professional staff. I know I can trust the men and woman there for my auto needs. More

Great! Dealership (not Kia affilliated) near me where I bought my used Kia was booking a week out. At Kia of Lansing estimate for repair was prompt, with a c Dealership (not Kia affilliated) near me where I bought my used Kia was booking a week out. At Kia of Lansing estimate for repair was prompt, with a cost breakdown so I could decide how much to do and how soon it was necessary. And work was done within a few hours. Kia of Lansing is always timely and great! Sure runs smoothly now! More

Customer oriented Courteus when you arrive a hello and can we help you. Fast and effecient service and the people care. When you leave here you wil be happy. Courteus when you arrive a hello and can we help you. Fast and effecient service and the people care. When you leave here you wil be happy. More

Amazing service The service was amazing! Staff was really nice and sweet. My time at the dealership was short which is always nice and considerate. Thank you Kia! The service was amazing! Staff was really nice and sweet. My time at the dealership was short which is always nice and considerate. Thank you Kia! More