Kia of Lansing

Great experience. First time purchasing a new car. Had gone to other dealerships and didn't feel welcome. Went to Kia and Stacey did a great job. Showed me only what wa First time purchasing a new car. Had gone to other dealerships and didn't feel welcome. Went to Kia and Stacey did a great job. Showed me only what was in my price range and got me into a better vehicle than I thought I could get. I love my new Kia sorento. More

Love our new KIA Sales staff were great, knowledgeable, courteous, and friendly. Large inventory to choose from. Made our puchase experience enjoyable. Gave us a fair Sales staff were great, knowledgeable, courteous, and friendly. Large inventory to choose from. Made our puchase experience enjoyable. Gave us a fair price for our trade. More

Express Service I noticed that the sign out front promising 25min oil change was missing but I still come back and usually received very prompt service anyway. I have I noticed that the sign out front promising 25min oil change was missing but I still come back and usually received very prompt service anyway. I have a Kia and they are up to date on any recommended factory maintenance and give me the option to refuse without hassle. I was a little taken aback this visit by the windshield repair sales person offering to fix a small chip in my windshield while I waited, and that it would be no cost to me/my insurance covers those things... I appreciated the offer but did not like the fact that the salesman knew my name and which car was mine and sought me out in the waiting room... not a knock against the dealership though- they do good work! More

Efficient service The work service on my car is always done well and I get out of the department at a decent time and the payment for the work done is reasonable. The work service on my car is always done well and I get out of the department at a decent time and the payment for the work done is reasonable. More

Quick and helpful The customer service was very helpful and assured I received the best deal possible for my budget. I would highly recommend this place to others. The customer service was very helpful and assured I received the best deal possible for my budget. I would highly recommend this place to others. More

Very good It was a great experience. Jeff was very friendly, helpful and professional. I have worked with him before and hopefully will again when my lease is u It was a great experience. Jeff was very friendly, helpful and professional. I have worked with him before and hopefully will again when my lease is up. Everyone was very professional and the overall length of time was very fast. Thank you More

Smooth, easy transaction! Great experience! Professional, knowledgeable and very accessible. Entire transaction/sale took less than 24 hours. Staci was wonderful! Never felt pr Great experience! Professional, knowledgeable and very accessible. Entire transaction/sale took less than 24 hours. Staci was wonderful! Never felt pressured. The entire process from start to finish was extremely smooth and easy. More

Best dealer service center!! Loved that my 3 month service was automatically set up. Loved how fast they were. I was in and out in about 45 min. The waiting room was clean with Loved that my 3 month service was automatically set up. Loved how fast they were. I was in and out in about 45 min. The waiting room was clean with coffee, water, & snacks. Everyone was super friendly. Best service Dept I've ever visited. More

New car/ body shop This was a car I got with my daughter. She has had a previous car with KIA. Very pleased with everyone there from sales , service and body shop. To ba This was a car I got with my daughter. She has had a previous car with KIA. Very pleased with everyone there from sales , service and body shop. To bad they didn’t market trucks. More

Oil Change My oil change turned into so much more but I knew that each item was necessary when Jeremy came in to speak with me about it. My oil change turned into so much more but I knew that each item was necessary when Jeremy came in to speak with me about it. More