Kia of Lansing

kia service department Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to ot Very friendly and trustful. Explaination was detailed and easy to understand. The service was also very quick. Definitely recommend the service to other Kia owners. More

Excellent customer service The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. The Kia family is always friendly and courteous! I'm not kept waiting long; always nice to have fresh coffee available and the TV to watch. More

Thank you Great service and friendly employees. They really make you feel important and I really respect employees that go out of their way for the customer bec Great service and friendly employees. They really make you feel important and I really respect employees that go out of their way for the customer because I work in retail myself and I go the extra mile just as you all do. I appreciate and thank you. More

It was very professional and I love my car! I had a wonderful experience at Kia of Lansing. Everyone was very nice and very helpful! I am very satisfied with my new vehicle! Thank you! I had a wonderful experience at Kia of Lansing. Everyone was very nice and very helpful! I am very satisfied with my new vehicle! Thank you! More

I love Kia Service! Always fast and thorough! Steven is a wonderful service advisor. He’s thorough but doesn’t pressure that is why I come back. Thank you Steven! Always fast and thorough! Steven is a wonderful service advisor. He’s thorough but doesn’t pressure that is why I come back. Thank you Steven! More

New car and awesome car sales rep Jeff Darden is wonderful, kind and helpful, he will go the extra mile for you, I Love my new Kia Sportage. He took the time to explain everything and Jeff Darden is wonderful, kind and helpful, he will go the extra mile for you, I Love my new Kia Sportage. He took the time to explain everything and was just wonderful to purchase a car from him More

Great Experience This is my second new Sportage purchase from KIA of Lansing. That should say a lot. I couldn't have asked for two nicer people to work with than Kod This is my second new Sportage purchase from KIA of Lansing. That should say a lot. I couldn't have asked for two nicer people to work with than Kody and Matt. They answered all my questions and made the process go very smoothly. I had all my service done on the first Sportage at KIA of Lansing and plan to do the same with my new vehicle. They have a great service department! More

Excellent Kia of Lansing has the best customer service. Excellent people who work there & they really care about their customers. Always letting you know how mu Kia of Lansing has the best customer service. Excellent people who work there & they really care about their customers. Always letting you know how much longer it will be before your car is done. More

Very good Explained everything in detail. Kept me updated about progress of repair. Gave options and recommendations for repairs. Very patient. Nice service and Explained everything in detail. Kept me updated about progress of repair. Gave options and recommendations for repairs. Very patient. Nice service and waiting area. Easy payment options More

Really Great Experience Overall Very, very happy with my experience here. Jacob Campbell was a pleasure to work with, and I really appreciate how much effort he put into making sure Very, very happy with my experience here. Jacob Campbell was a pleasure to work with, and I really appreciate how much effort he put into making sure I was taken care of. I appreciated his patience while I took time to make a decision. He followed up multiple times but always did so with the intention of helping me out; I never felt pressured to make a decision and that’s something I really appreciated. I’ll confidently send any of my friends his way, he really made the experience enjoyable and stress free. My expectations were definitely exceeded and I’m very happy I chose to come here! More