Kia of Lansing

Awesome customer service, always! The service department makes me feel like I am the only one they are assisting every time I’m in in. I really enjoy stopping in for just an oil ch The service department makes me feel like I am the only one they are assisting every time I’m in in. I really enjoy stopping in for just an oil change. More

Short and sweet Great service and courteous team members. Kept me aware of what was happening at all times and went above and beyond to make sure I was taken care of. Great service and courteous team members. Kept me aware of what was happening at all times and went above and beyond to make sure I was taken care of. Thanks! More

Why i come to the service center I'm always treated courteously. The service advisors don't "dumb down" their explanations. I like the follow up. The reason I come in each time is han I'm always treated courteously. The service advisors don't "dumb down" their explanations. I like the follow up. The reason I come in each time is handled professionally. Jeremy is the BEST. That being said, my last visit: parts needed to be ordered and I was to be called back with an update...5 days later and I've heard nothing. My service advisor was NOT Jeremy this time. More

Quick and easy. Very friendly and respectful service staff. Waiting room is nice and having refreshments and snacks are greatly appreciated. However, after my tires were rotated they did not check the air in Waiting room is nice and having refreshments and snacks are greatly appreciated. However, after my tires were rotated they did not check the air in the tires. The next morning the low tire pressure light came on. 🤨 Wah, wah. More

Too slow! We came in for a simple reset on a low tire light . It took more than an hour. Why? Every time we come in the service is slow. We came in for a simple reset on a low tire light . It took more than an hour. Why? Every time we come in the service is slow. More

Fast and trusted service They provided fast and quality service at the previous visit. I should recommend and trust this valuable dealership. Thanks for your service and I app They provided fast and quality service at the previous visit. I should recommend and trust this valuable dealership. Thanks for your service and I appreciate it More

Had a wonderful experience and amazing salesperson I was very thankful that i came in and gave KIA a try, my salesperson as well as everyone else made me very comfortable and excited about my purchase I was very thankful that i came in and gave KIA a try, my salesperson as well as everyone else made me very comfortable and excited about my purchase . I will be sure to recommend every one i know to KIA for their vehicle needs . More

Top notch service The KIA of Lansng service team of advisors and mechanics are the best I’ve experienced in 35+ years of car ownership. Keep up the great work and perso The KIA of Lansng service team of advisors and mechanics are the best I’ve experienced in 35+ years of car ownership. Keep up the great work and personable customer service. More

Very helpful Kody was easy to work with and I appreciate the time he took to make sure everything went as quickly as possible. The finance person answered all my q Kody was easy to work with and I appreciate the time he took to make sure everything went as quickly as possible. The finance person answered all my questions, which I really appreciated. More

on the fence Jeff is a very good salesman, he’s very prompt with correspondence and being honest. I’m still on the fence overall about the dealership as a whole, b Jeff is a very good salesman, he’s very prompt with correspondence and being honest. I’m still on the fence overall about the dealership as a whole, but working with Jeff is a good reason to return. More