Kia of Lansing

Great service Jeff was great at assisting me on a purchase. I got exactly what i wanted and was looking for. Financial dept. Was good explaining my questions and ma Jeff was great at assisting me on a purchase. I got exactly what i wanted and was looking for. Financial dept. Was good explaining my questions and made sure i knew what i was signing for. Already let my friends know Kia was the place. More

Easy, quick and a great deal Kia service, price warranty and product is tops. Always easy and this is my third Soul. Service has been good also. Will recommend to others Kia service, price warranty and product is tops. Always easy and this is my third Soul. Service has been good also. Will recommend to others More

It was very goodt The workers have always been friendly. The service has been fast and good. This is my third Kia and I have been very satisfied with the vehicles The workers have always been friendly. The service has been fast and good. This is my third Kia and I have been very satisfied with the vehicles More

Great 🚗 This is our third Kia from this dealer. Happy wth vehicle, salesman and service. We have had good experiences with Kia passenger cars so we decided to This is our third Kia from this dealer. Happy wth vehicle, salesman and service. We have had good experiences with Kia passenger cars so we decided to try the Sportage SUV. Looking forward to more good experiences. More

Customer Friendly Customer service at this dealership is first rate. Despite being a dealership, they work with the customer and try to accommodate their needs. The als Customer service at this dealership is first rate. Despite being a dealership, they work with the customer and try to accommodate their needs. The also can make arrangements to deal with emergency situations when needed. More

Never had a bad experience. With the exception of one accident that could’ve happened at any dealership/garage. (They forgot I was there, which they made up for.) Aside from that With the exception of one accident that could’ve happened at any dealership/garage. (They forgot I was there, which they made up for.) Aside from that, the service is always fast and friendly. More

Fantastic Wow. Great service. Thanks Kody! He was easy to work with and helped get me into a car that i so very much needed. Thanks! Wow. Great service. Thanks Kody! He was easy to work with and helped get me into a car that i so very much needed. Thanks! More

Not ready when promised As soon as I arrived I asked if my car could be done by 10:30 because I had an appointment. That was 45 minutes away and I only needed an oil change. As soon as I arrived I asked if my car could be done by 10:30 because I had an appointment. That was 45 minutes away and I only needed an oil change. I was told that wouldn’t be a problem. After sitting for 40 minutes I went to ask for a update. At this point I noticed my car hadn’t even been pulled back yet. I find it very unacceptable to be told no can get out in 45 minutes when it wasn’t a possibility. They did make it right by letting me use a loaner car and bringing my car to me. I appreciate that very much. However I arrived at 9:40 and was told at 10:30 that my car should be ready at 11:15. I find it totally unacceptable for a simple oil change to take an estimated hour and a half. More

Purchasing a car Best salesman i ever had. Had family member in ICare at hospital. Plus 2 other diddicult situations going. He made purchasing a car easy an took the Best salesman i ever had. Had family member in ICare at hospital. Plus 2 other diddicult situations going. He made purchasing a car easy an took the stress off me. Thank you! More

Very pleasant Let me know what was going on. Waiting room very pleasant. Service person very pleasant and nice. It was nice to have a snack and drink. Let me know what was going on. Waiting room very pleasant. Service person very pleasant and nice. It was nice to have a snack and drink. More