Kia of Lansing

I would recomment Matt! Matt was the best in helping me to decide which model would best fit my needs and budget. He knew a lot about the different models and what features Matt was the best in helping me to decide which model would best fit my needs and budget. He knew a lot about the different models and what features were available. He showed me a Kia Forte5 and I absolutely love it. Throughout the purchase, Matt helped to sort out all the details, especially when I had a question regarding the Secretary of State. Problem resolved without my even having to go over to a branch office. Matt and his team are very helpful, knowledgeable and I would recommend this dealership and brand and staff to anyone. Thank you Matt and Kia of Lansing! More

Dependably goid I am very appreciative of the service I receive at Kia of Lansing. I work with one young man in particular but his name escapes me but he is always w I am very appreciative of the service I receive at Kia of Lansing. I work with one young man in particular but his name escapes me but he is always welcoming, thorough, and explains any needed service to me in a common sense manner. More

Good service Jeff D. was very helpful and informative about the vehicles and made the process easy. Everything was strait forward and I would recommend others to Jeff D. was very helpful and informative about the vehicles and made the process easy. Everything was strait forward and I would recommend others to check this place out. More

Convenient service Received a reminder about scheduling the next service on my vehicle. Contacted Service Department and obtained an appointment at a convenient date. Th Received a reminder about scheduling the next service on my vehicle. Contacted Service Department and obtained an appointment at a convenient date. They offered shuttle service to and from my work location, about 15 minutes from the dealer. More

Just a really long wait for an oil change. Just was told to come back in 1 1/2 came back and they told me again another 1 1/2. Then I sat there for an hour for an oil change. Just was told to come back in 1 1/2 came back and they told me again another 1 1/2. Then I sat there for an hour for an oil change. More

Was in and out in record time Its a very good place to get service done on your car very clean waiting room plus free coffee and free shuttle to your home or work also very freindl Its a very good place to get service done on your car very clean waiting room plus free coffee and free shuttle to your home or work also very freindly staff would always reccomemd them More

Excellent service, the people are very friendly and very clean environment. We bought Kia Sorento 3 months ago, and my husband planning to buy another in the service, the people are very friendly and very clean environment. We bought Kia Sorento 3 months ago, and my husband planning to buy another in the future because it's very comfortable and really nice car.. More

Amazing! We had an amazing experience today! I went in not knowing what to expect but Jacob found the car i wanted and got me into it quickly! I couldn’t be ha We had an amazing experience today! I went in not knowing what to expect but Jacob found the car i wanted and got me into it quickly! I couldn’t be happier! More

Check engine light Was in and out problems fixed and oil change service personnel were friendly. Shuttle ride was available if needed at different times. Very happy with Was in and out problems fixed and oil change service personnel were friendly. Shuttle ride was available if needed at different times. Very happy with service. More

Frustrated I love my car and service there. But Kia Corporation is something to be said, and that is very difficult to request paperwork in a timely manner. It t I love my car and service there. But Kia Corporation is something to be said, and that is very difficult to request paperwork in a timely manner. It took 33 days to get the Buyout Package to be faxed to me. Jeff took good care of me, and thank you for that. Lydia More