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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

May 01, 2024

Excellent service, appointment was performed as scheduled and within a reasonable time period. Employee even escorted me back to my vehicle personally after service was completed. More

by skrubwarrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Darnell
April 29, 2024

I was extremely disappointed twice re: service. I'll never go into a Kia dealership again. I'm telling everyone I meet to never buy a Kia. The first experience with service the employee lied to me, More

by BENZIEBEACHBUM
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department. Horrible
April 28, 2024

Made the process quick and easier than originally anticipated with a very friendly and helpful atmosphere More

by Zach Hill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jarred
April 28, 2024

They have been nothing very good to me I have leased three new vehicles from Kia & I absolutely love their cars!! More

by michaelglass3495!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Very organized and clean. Service was very good, I did not have to wait at all. Staff were friendly too. Best of all is the awesome coffee machine! More

by bilodeaukim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Everyone is friendly and ready to help, service is great , you get in when your appointment is scheduled More

by djkeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hicks
April 25, 2024

Excellent service as always and took care of everything I asked to be taken care of More

by jeff@ainsworthis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2024

They went out of their way to make us feel comfortable and secure. Very friendly and professional. More

by lizzit0358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Joy
April 25, 2024

people were very nice and caring and helped me pick out the car that i wanted More

by avakuch24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mark whipple
April 24, 2024

Friendly Quality thoughtful Time management Good service keeps good records Listens to the consumer Good price More

by adagivensl53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Steve,
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