Kia of Lansing

recall programming Always very friendly & thorough in performing any service. Jeremy is a great employee along with all the others.I would highly recommend this dealersh Always very friendly & thorough in performing any service. Jeremy is a great employee along with all the others.I would highly recommend this dealership along with the vehicles they sell. More

World's Longest Oil Change I arrived at my 9:45 appointment at was told an additional update needed to be preformed which would take an additional half hour. The guy also recomm I arrived at my 9:45 appointment at was told an additional update needed to be preformed which would take an additional half hour. The guy also recommended a brake job. I asked for an estimate on that. He said "$640". I said "can I have that in writing?" And he said "well we don't usually do that." So I go sit in the lobby. I don't hear from the guy until noon! No apologies for the long wait, no reason given. 2 hours and 15 minutes for an oil change and a computer update?! I had an appointment elsewhere at noon that had to be rescheduled due to the world's longest oil change. As the guy was walking me out, he asked me to give him a perfect score on this review because that's how he gets paid and he needs more money for Christmas presents. The next day my tire pressure light came on and I discovered all my tires were 20# low. The paperwork says the tires were checked and were good (obviously weren't checked or air was let out?!). I had to do a factory reset on the computer 3 times to get my music media to work correctly (still not sure if that is fixed permanently). There are tons of other oil change places in town that charge the same as you, and I'll be visiting one of them from now on. More

Oil Change Great job very fast . Why do I have to have 25 words I’ve been out of school for 50 years I didn’t know I had a minimum. Is this an essay. I sure glad Great job very fast . Why do I have to have 25 words I’ve been out of school for 50 years I didn’t know I had a minimum. Is this an essay. I sure glad it has spellcheck. Thank you More

Great Experience I went in because of an odd smell coming through the vents and to get an oil change. Staff were quick and very helpful explaining what they found and I went in because of an odd smell coming through the vents and to get an oil change. Staff were quick and very helpful explaining what they found and what my options were. Recommend this service shop to anyone! More

Service Steve in Service did an excellent job. The service department was prompt and explained what they were going to provide clearly. The price quoted was w Steve in Service did an excellent job. The service department was prompt and explained what they were going to provide clearly. The price quoted was what the end result was. Also the courtesy car driver was excellent. More

Oil change review I was very pleased with the service I received from Kia of Lansing. The service was fast, the price was good and the employees were super friendly. I was very pleased with the service I received from Kia of Lansing. The service was fast, the price was good and the employees were super friendly. More

what we love about Kia of Lansing. We bought out 2009 kia here. From sales to service to the owner skip. Never felt more cared for and taken care of. Love them We bought out 2009 kia here. From sales to service to the owner skip. Never felt more cared for and taken care of. Love them More

Friendly Always friendly, helpful and honest. Never pushy about trying to sell you lots of extra services. Recommended them to my mother who bought a Kia Soul Always friendly, helpful and honest. Never pushy about trying to sell you lots of extra services. Recommended them to my mother who bought a Kia Soul and is equally impressed by this dealership. More

Pretty good The service was performed very well and quickly. Asked if they have a car wash, the service guy said “yeah” as he walked me to the waiting area, seeme The service was performed very well and quickly. Asked if they have a car wash, the service guy said “yeah” as he walked me to the waiting area, seemed a bit rushed, never got the wash. No big deal, staff is friendly, work done properly More

I finally got a new car The salesman work with me so that I could finally buy a new car. I did not think it was going to happen until he was able to make it happen. The salesman work with me so that I could finally buy a new car. I did not think it was going to happen until he was able to make it happen. More