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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
May 09, 2024
I brought my car in for the bi-yearly oil change. Service was great! Car was serviced in less than 90 minutes. My service advisor Ray and the service desk clerk were very personable and profession Service was great! Car was serviced in less than 90 minutes. My service advisor Ray and the service desk clerk were very personable and professional. Overall, good experience. More
by numzie
Verified CustomerEmployees Worked With
Not applicable
May 08, 2024
Kody is a superb person and salesman. From start to finish he went out of his way to provide me with a car I love. He had the Kia Seltos EX I wanted shipped overnight from another locatio From start to finish he went out of his way to provide me with a car I love. He had the Kia Seltos EX I wanted shipped overnight from another location to avoid my having to wait. After a smooth transaction Kody personally delivered the car to my home. He has made himself available for any follow-up questions or issues that may arise. More
by stephany_duncan
Employees Worked With
May 08, 2024
Kody is so helpful and trustworthy. He knew what I was looking for and was found the vehicle! He knew what I was looking for and was found the vehicle! More
by rdwings18
Employees Worked With
May 07, 2024
Speed and detail to attention is impecable, the crew was very professional and they serviced my car quickly, also the wait area is super clean very professional and they serviced my car quickly, also the wait area is super clean More
by wtorres365
May 07, 2024
It take a good hour, wish it was shorter I don't like the obligation in order for the 10 year warranty to be good, you have to go to Kia for work. obligation in order for the 10 year warranty to be good, you have to go to Kia for work. More
by charlesbrose
Employees Worked With
May 05, 2024
Customer service is professional. The dealership is very clean and it’s nice people that work there. The dealership is very clean and it’s nice people that work there. More
by CGARTH42
Employees Worked With
May 03, 2024
great customer service by the representative. Kept me updated with periodic check ins. All services were good, prices are high though. Kept me updated with periodic check ins. All services were good, prices are high though. More
by kpcassella
Employees Worked With
don't remember service advisor
May 02, 2024
We enjoyed our experience at the dealership. We felt very welcome and never felt any pressure. We felt very welcome and never felt any pressure. More
by patriciamargaret10
Employees Worked With
May 01, 2024
The staff could use some more politeness. They did a good job, but they totally lacked cordiality. They seem so unhappy, or in a bad mood. They did a good job, but they totally lacked cordiality. They seem so unhappy, or in a bad mood. More
by oscar.e.castaneda
Employees Worked With
Robert?
