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Kia of Lansing
Lansing, MI
2,962 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,962 reviews
Verified Customer
June 23, 2024
It was so pleasant walking into the building and being greeted by a lovely lady, with a big smile. No pressure at all. Kristin was very informative and friendly. She worked hard to get the car I wanted in greeted by a lovely lady, with a big smile. No pressure at all. Kristin was very informative and friendly. She worked hard to get the car I wanted in a price range I could afford. I highly recommend Kia and Kristin. More
by pl3zzz
Employees Worked With
Kristin Babel
June 20, 2024
Excellent service personnel for a dealership with some of the worst TV ads ever. Top-notch in every way except for the TV clown. He's the only reason I'd never buy a car here. the worst TV ads ever. Top-notch in every way except for the TV clown. He's the only reason I'd never buy a car here. More
by m.shore
Employees Worked With
Ray Darnell
June 19, 2024
Neil did an awesome job helping us with our needs for a low gas car and getting us financing. low gas car and getting us financing. More
by chadorea.robinson
Employees Worked With
June 16, 2024
Excessive wait time, even with an appointment. 2.5 hours. No attempt was made to alert me to this excessive wait or an offer to reschedule. A satisfactory explanation for the excessive wait was 2.5 hours. No attempt was made to alert me to this excessive wait or an offer to reschedule. A satisfactory explanation for the excessive wait was not provided. More
by marykaykuerth
Employees Worked With
Andy
June 14, 2024
I always appreciate the commitment to excellence at kia of Lansing. Kody does a great job! of Lansing. Kody does a great job! More
by JULIE.TADGERSON
Employees Worked With
June 13, 2024
The Service Department was helpful and got the work done to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs o to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs on the app was dramatically different then the actual price of the repair. Nearly 30% higher than what I signed off on. Very disappointed! More
by Rob
Employees Worked With
Ray (Service)
