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Kia of Lansing

Lansing, MI

Overview
Employees
Reviews
Vehicles
4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

July 07, 2024

Awesome to work with Jeff and easy Made us feel super comfortable while we were there More

by Bbodwin
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
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June 30, 2024

I left without them fixing problems, even though we scheduled in advance we were told to come back. We likely won't. More

by jimspicer216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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June 23, 2024

It was so pleasant walking into the building and being greeted by a lovely lady, with a big smile. No pressure at all. Kristin was very informative and friendly. She worked hard to get the car I wanted in More

by pl3zzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Babel
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June 20, 2024

Excellent service personnel for a dealership with some of the worst TV ads ever. Top-notch in every way except for the TV clown. He's the only reason I'd never buy a car here. More

by m.shore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Darnell
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June 19, 2024

Neil did an awesome job helping us with our needs for a low gas car and getting us financing. More

by chadorea.robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

When we make an appointment it’s to have the work start when we arrive, not to get in line and wait another hour before service starts. More

by bassmanjohn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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June 16, 2024

Excessive wait time, even with an appointment. 2.5 hours. No attempt was made to alert me to this excessive wait or an offer to reschedule. A satisfactory explanation for the excessive wait was More

by marykaykuerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
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June 15, 2024

Very clean, responsive with great lobby accommodations. No waiting for appointment check in. Work done correctly in the estimated time. More

by kevin402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xzavier
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June 14, 2024

The dealership has provided the best services. We will look forward to do more business in future. More

by Rajeev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Becht
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June 14, 2024

I always appreciate the commitment to excellence at kia of Lansing. Kody does a great job! More

by JULIE.TADGERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
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