Kia of Lansing

Travis And Ken we are very helpful and most friendly. I drove to Lansing from Oakland County because they had the vehicle in stock that I wanted. In one day they had it ready to go. They were extremely hel drove to Lansing from Oakland County because they had the vehicle in stock that I wanted. In one day they had it ready to go. They were extremely helpful In following me all the way home with the new car so I did not have to make another trip to Lansing. Spray would not even accept A few dollars for lunch that I offered them. The only negative of the entire transaction was the fact that I paid $1500 more than sticker price for this vehicle. I realize that the vehicle is in high demandHowever other dealerships are not charging that much. More

Neil sold me my vehicle and Steve takes care of me very single times. If I could rate higher, I would absolutely do that. I have been so well taken care of and will come back to them for my next vehicle pu single times. If I could rate higher, I would absolutely do that. I have been so well taken care of and will come back to them for my next vehicle purchase. More

They failed to fix the recall. Didn't have the part even though it was scheduled now I have to go back. That it's not an acceptable use of my time or KIAs really. If that has been taken care of these marks though it was scheduled now I have to go back. That it's not an acceptable use of my time or KIAs really. If that has been taken care of these marks would be higher. I will recommend when they resolve the issue to my satisfaction. More

Great service department and very friendly staff. Made an appointment for service and was taken care of the same day and within an hour. Will be returning soon to get a recall fixed. Very satisfied with the appointment for service and was taken care of the same day and within an hour. Will be returning soon to get a recall fixed. Very satisfied with the purchase of our 2020 Kia Telluride. More

Expensive, was not willing to bargain. Had to go back and forth between us and management. In the end barely came down in pricing and processing was excruciatingly slow. and forth between us and management. In the end barely came down in pricing and processing was excruciatingly slow. More

The employees were super helpful with all of the questions I had and were super fast fixing my car! everything is up and running again like it should:) questions I had and were super fast fixing my car! everything is up and running again like it should:) More

The staff was friendly, but I was not told how long the wait would be or what the price was until the end. Too long/expensive. wait would be or what the price was until the end. Too long/expensive. More

Customer service for me has always been a positive. It is why I keep coming back. I am sure that my car is receiving the best possible service why I keep coming back. I am sure that my car is receiving the best possible service More

I was pleased to find out Jeremy Smith had returned to continue employment with Kia. He's the main reason I came back to the service department! continue employment with Kia. He's the main reason I came back to the service department! More

Fast. convenient. & friendly dealership. Kody was helpful and so easy to work with. Easiest car buying experience of my life. Thank you and have a great day. and so easy to work with. Easiest car buying experience of my life. Thank you and have a great day. More