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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

October 20, 2020

Excellent customer service...thank you VERY much to the man who I scooped up and he dropped my off at work in my car then brought it back to me....MUCH APPRECIATED!!!!! Split second decision on his end too More

by Karenjpulido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service...Steve maybe???
October 16, 2020

The owner and all of this associates are absolutely amazing. I've never had a more amazing experience for Christina vehicle than I did yesterday with tequila dealership in Lansing everyone was so kind More

by mhubbel65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miller Jeff Miller
October 15, 2020

We came in for a factory recall. We had to reschedule our appointment because of a conflict with my schedule. Service dept was very helpful in making that happen. More

by Jackraykern@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in service department
October 13, 2020

It took them 8 days to replace my alternator. And the charged me 750$ to do it. That seems way to high. I will have to find someone else to work on my Kia they are to expensive and slow there More

by hdwarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim I think. Or Jeff in service
October 13, 2020

Best service team that I’ve had in a very long time. I’ll definitely only come to this dealership and team for any of my car repair needs. They were beyond helpful, kind, and, overall, amazing. More

by breanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
October 12, 2020

Everything was awesome except for the greasy sales manager who is a worm and probably farts dust. Salesman who took over the deal did a great job and stayed late to ensure we understood everything we More

by meggleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden, Devan Reed
October 12, 2020

Great service from great people. They took care of my car and were polite and patient with my frustrations. I will always bring my car here first! More

by CROBINSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Kia of Lansing responded

Thank you for the great review! We are happy to have you as part of the Kia of Lansing family.

October 12, 2020

Kia of Lansing has the most amazing Service Team lead by Keith Slaght. They always go above & beyond to take care of us & our Kia Sorento. Kody Slaght in sales is also fantastic. He is honest, friendly & an More

by HONEY.JANKOWIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in service, Keith Slaght in service 5 stars!
October 12, 2020

Jeff came in on his day off to work around my schedule to complete my purchase of my new KIA. His flexibility was much appreciated More

by handleyamyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
October 11, 2020

Your price is almost twice as much as a professional transmission repair shop and they give a better warranty .... I’ll shop around from now on More

by strubles5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo, Isaiah Copeland
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