Kia of Lansing

Another awesome experience with Jeff Miller, my new license plate came in and he personally installed it!! Once again, Kudos for the best service!! Looking forward to coming back to buy our son’s first license plate came in and he personally installed it!! Once again, Kudos for the best service!! Looking forward to coming back to buy our son’s first car! More

Dropped off at lunchtime and picked up after work for routine maintenance. Great, quick customer service and a fair price! Will definitely take the vehicle back to this location for all service in the fu routine maintenance. Great, quick customer service and a fair price! Will definitely take the vehicle back to this location for all service in the future. More

Great service department. Always making sure im satisfied Before i leave. Keith Jeremy Steve & Jim are always at the ready to make me Happy !!! Definitely would recommend !! Before i leave. Keith Jeremy Steve & Jim are always at the ready to make me Happy !!! Definitely would recommend !! More

Neil Miller was very helpful. He knew I was very upset. I purchased a new 2018 Kia Sportage 2 years ago I had only 19500 miles on it, so it was still brand new. Then I receive a letter letting me know about purchased a new 2018 Kia Sportage 2 years ago I had only 19500 miles on it, so it was still brand new. Then I receive a letter letting me know about the recall on the engine. It could stall, stop altogether, catch on fire, or seize up. Being 78 years old and a widow, I was not happy. I was not going to keep a car like that I traded and purchased another new Kia. Thanks to neil miller More

My service writer was exceedingly friendly and professional. He called me with the diagnosis, offered solutions and executed what we agreed upon. The cars was done on time and the results were gre professional. He called me with the diagnosis, offered solutions and executed what we agreed upon. The cars was done on time and the results were great! More

Very professional and courteous. I would recommend this dealership to all my family and friends. I came in to get a remote start installed, and was treated extremely well. Job well done and on time. Strong dealership to all my family and friends. I came in to get a remote start installed, and was treated extremely well. Job well done and on time. Strong customer service. Thank you More

Lansing Kia is the BEST. I lost my husband 2 yrs ago never purchased a vehicle on my own , Devin Reef made it happen Yhank You never purchased a vehicle on my own , Devin Reef made it happen Yhank You More

Jeff Darden is friendly, professional, patient and knowledgeable. He made my experience peaceful and took time to educate me on my vehicle. You are appreciated knowledgeable. He made my experience peaceful and took time to educate me on my vehicle. You are appreciated More

Dishonest about the quality of our brakes despite being checked as "good condition" MULTIPLE times over the course of months. We started to hear a squeaking noise when braking, we take the vehicle in and w checked as "good condition" MULTIPLE times over the course of months. We started to hear a squeaking noise when braking, we take the vehicle in and were told the brakes were all the way to the rotor and needed to be replaced. We were told by Jeremy that he would see what he could do to reconcile the issue, but never heard back. In the future, we will most likely take our business elsewhere. More

Devan has been my salesman for several years. We have sent many friends and family including our father and neice to him. Wonderful guy. Listens to you and your needs. Trustworthy and caring. Will co sent many friends and family including our father and neice to him. Wonderful guy. Listens to you and your needs. Trustworthy and caring. Will continue to work with him for years. More