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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
January 25, 2021
Did not expect such a great experience buying car! Lisa and Isaace were excellent! Excellent! Will go back to them without moment's hesitation! Best I've ever met. (I'm 70.) and Isaace were excellent! Excellent! Will go back to them without moment's hesitation! Best I've ever met. (I'm 70.) More
by catherin.vaughn
Verified CustomerEmployees Worked With
Lisa, Isaac Hidalgo
January 25, 2021
This dealership is great. They always get you right in and work on anything you need them to. The only thing I’ve ever had an issue with is an employee trying to get me to get a new filter. I said no at t and work on anything you need them to. The only thing I’ve ever had an issue with is an employee trying to get me to get a new filter. I said no at the time and each time I’ve been back other employees tell me I don’t need a new one. Other than that everyone is very nice and helpful. More
by ally_whitmore
Employees Worked With
January 23, 2021
Over the past 10 years, I have received great customer service for my 2011 Sorento. Staff are professional, friendly and a pleasure to work with. service for my 2011 Sorento. Staff are professional, friendly and a pleasure to work with. More
by ROSEANNLEN
Employees Worked With
January 22, 2021
excellent customer service excellent service all around it was a pleasure working with Keith and Jeremy from the service department. Thank you to everyone at Kia of Lansing it was a pleasure working with Keith and Jeremy from the service department. Thank you to everyone at Kia of Lansing More
by derby_donal
Employees Worked With
Keith and Jeremy from service
January 21, 2021
My visit was very good. My battery was getting old and I need a new one. The service had one in stock and a mechanic replaced it. My car starts fine now. Thanks. need a new one. The service had one in stock and a mechanic replaced it. My car starts fine now. Thanks. More
by ernestionescu
Employees Worked With
Devan Reed
January 21, 2021
I always have a great experience when I get my car serviced. Keith is always great and answers all of my questions or concerns, and updates me about how much longer it will be while I wait. :) serviced. Keith is always great and answers all of my questions or concerns, and updates me about how much longer it will be while I wait. :) More
by Breyonna
Employees Worked With
Keith S.
January 19, 2021
They fixed it but it seems the issue is still Not 100 They fixed it but it seems the issue is still Not 100 percent fixed but as of now it’s not a big issue. Other than that customer service was good They fixed it but it seems the issue is still Not 100 percent fixed but as of now it’s not a big issue. Other than that customer service was good More
by Elvedinaforeverer
Employees Worked With
Other Employees :
Jeff Darden, Devan Reed, Isaac Hidalgo
January 19, 2021
staci was excellent! Got us a good deal in our Kia seltos! She and the financial team real works wonders. We would be a one car family if it weren’t for Staci seltos! She and the financial team real works wonders. We would be a one car family if it weren’t for Staci More
by JSWIX
Employees Worked With
Other Employees :
Jeff Darden, Devan Reed, Isaac Hidalgo
January 18, 2021
Clean and curtious facility and staff. Knowledgeable about product and service. No pressure sales staff. Would recommend dealership and product line to any and all. about product and service. No pressure sales staff. Would recommend dealership and product line to any and all. More
by MTB new car
Employees Worked With
