Kia of Lansing

They took care of me, and my car is working great. Though they did have my vehicle longer then expected. But I will still keep going back they did have my vehicle longer then expected. But I will still keep going back More

Had a great experience the staff helped us to the fullest extend possible. I don't know of I would want to go to another dealership. extend possible. I don't know of I would want to go to another dealership. More

This dealership is awesome, everyone is so friendly. They do a great job at explaining everything and making sure you're doing what's right for your car do a great job at explaining everything and making sure you're doing what's right for your car More

My salesperson, Staci, was so knowledgeable about every question that I asked of her(and I had a LOT of questions). This was the first time I had been shopping for a new car in 20 years and I had no inklin question that I asked of her(and I had a LOT of questions). This was the first time I had been shopping for a new car in 20 years and I had no inkling about all the new gadgets and features(or how to use them). I actually had no intention of buying anything that day, just looking around but Staci made me feel comfortable, not pressured. I ended up falling in love with a 2021 KIA Sorento SUV and didn't leave until I had purchased it and drove it off the lot that same day. Staci not only gave me a lesson on why and what the features did, she also told me to call her or come back if I had any other questions. My experience was A1 all the way. More

We had an excellent experience start to finish. Our salesperson, Devan, was so knowledgeable, considerate, and efficient and truly made the experience stress free and enjoyable. We wouldn’t hesitate to salesperson, Devan, was so knowledgeable, considerate, and efficient and truly made the experience stress free and enjoyable. We wouldn’t hesitate to reach out to Devan for future car purschasing. More

This is the 2nd Sorento I’ve purchased from you . I appreciate the excellent customer service. Also have very much enjoyed your service dept . Thank you for remembering what customer service should be appreciate the excellent customer service. Also have very much enjoyed your service dept . Thank you for remembering what customer service should be More

Our experience with Kia of Lansing was first rate. We first wore out our salesperson by attempting to buy a larger SUV and then settled on a Sportage, which he found for us right away. Everything about o first wore out our salesperson by attempting to buy a larger SUV and then settled on a Sportage, which he found for us right away. Everything about our car buying experience was good and low-key, This is really a good dealership. More

Great experience! Staff was very friendly, professional & accommodating. We traveled from Indiana to Lansing and everything was ready to go upon arrival. Devan was fantastic to work with. He reviewed all & accommodating. We traveled from Indiana to Lansing and everything was ready to go upon arrival. Devan was fantastic to work with. He reviewed all the new features and made us comfortable with them before traveling back to Indiana. More

Great experience, our salesman Jeff did an outstanding job meeting our needs and setting us up with 2 leases all the while not trying to up sell us on anything. Refreshing to have honest people to deal w job meeting our needs and setting us up with 2 leases all the while not trying to up sell us on anything. Refreshing to have honest people to deal with. Thank you!! More

Overall my experience from Kia of Lansing was above average. It's been 6 years since I've had to purchase a car, and my first time purchasing a car in Michigan. This was the smoothest car buying proces average. It's been 6 years since I've had to purchase a car, and my first time purchasing a car in Michigan. This was the smoothest car buying process I have ever had, given it did take a bit longer than I was expecting, but the great service I was provided made up for the timing. I fell in love with the Telluride as soon as I test drove it for the first time back in January, fast forward to this month where I was finally in the market to purchase and Kia of Lansing made it simple, straight forward and overall enjoyable. They were extremely accommodating too. Overall will be sticking to Kia of Lansing for the long haul on this one. Thanks again to the Sales department, specifically Neil for being informative and kind with us through the process. More