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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

September 18, 2024

Kia of lansing has it going on! Their staff and service department is excellent! I always feel well cared for and communication/customer service is great! Highly recommend! More

by marlomatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Devan was exceptional with providing information and customer service for my purchase. Appreciate his help! More

by Crystal555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Reed
September 17, 2024

They got me In quickly and out even quicker. The price was fair and work done well. More

by Chilly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
September 15, 2024

Kody was great! The idea of buying a new car was stressful until we got there and then it ended up being a fun, easy process thanks to Kia of Lansing! Loving our Car More

by tyler.howell.beagles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Brought our car in for inspection and left with bad ty rods. Had to be towed half a mile away from the dealership that told us our car was safe and sound. Could have caused a horrible accident. Poor serv More

by jenmore8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
September 13, 2024

I requested someone who would not be too pushy with me, and Miranda paired me with Devan. He was very kind, helpful and patient! More

by KJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Read
September 12, 2024

Service is always good at our Lansing Mich. dealership. Professional staff easy to work with. Always on top things such as recalls, checking tire wear and brake pad replacement. More

by Cbowen5536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department is who work with on visits to dealership, Keith, Brandon, Robert and Andy are Great to work with. Thanks
September 10, 2024

Had my Kia EV6 in three times and still not fixed. I told no tech available to look at the car. More

by bthelen2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier was the one employee who was helpful.
September 10, 2024

Deeply unpleasant. Understaffed. The staff that are there complain about having to do their jobs. Fox News on in the waiting room. No communication from the service man More

by mdwohno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Lesher
September 10, 2024

The service was atrocious, I was lied to repeatedly, and it took over 30 days More

by Ponti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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