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Kia of Lansing
Lansing, MI
2,962 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,962 reviews
September 24, 2024
3 of 4 snow tires damaged upon removal by dealership, no action response reported by maintenance manager to me for months now as he has been notified of this since May 2024 and asked for one of the damaged action response reported by maintenance manager to me for months now as he has been notified of this since May 2024 and asked for one of the damaged tires, Called in July, still no resolution, no initiative by manager to contact me on update and it is near the end of September. More
by jimkwalk
Verified CustomerEmployees Worked With
Service manager
September 23, 2024
Always fast and friendly when you make an apt for service. I go an oil change on this visit service. I go an oil change on this visit More
by Heidi
Employees Worked With
September 22, 2024
I've had great luck with this dealership and their service department. My wife and I have purchased 3 vehicles from them now and wouldn't be up to 3 vehicles if there were problems. service department. My wife and I have purchased 3 vehicles from them now and wouldn't be up to 3 vehicles if there were problems. More
by sheldonstahl
September 21, 2024
Neil was very helpful he explained everything for us and was very patient with us. He did a wonderful job helping us. I would definitely recommend him to my friends. was very patient with us. He did a wonderful job helping us. I would definitely recommend him to my friends. More
by ladanzarrin2
September 21, 2024
Fast, friendly, and effective. They were able to repair my vehicle faster than I expected for cheaper than I expected. They were completely transparent the whole time; making sure They were able to repair my vehicle faster than I expected for cheaper than I expected. They were completely transparent the whole time; making sure to keep me informed as to what they where doing, why, and how it would effect the cost of service. More
by RicNic
Employees Worked With
Andy Hicks
September 21, 2024
Friendly and open with you. I never felt like I was being “closed” or pushed to buy. Everything was very informed and open. I never felt like I was being “worked”. Also I found I never felt like I was being “closed” or pushed to buy. Everything was very informed and open. I never felt like I was being “worked”. Also I found it to be quicker than most car buying/ leasing experiences I have had More
by RicNic
Employees Worked With
Mark Whipple
September 21, 2024
Everyone is very kind and always very helpful. .I’m a widow and every time I needed help they were always helpful..I’ve pulled into the dealership without appointment and they helped me. .I’m a widow and every time I needed help they were always helpful..I’ve pulled into the dealership without appointment and they helped me. More
by norinebuxton
Employees Worked With
Robert
September 18, 2024
Kia of lansing has it going on! Their staff and service department is excellent! I always feel well cared for and communication/customer service is great! Highly recommend! Their staff and service department is excellent! I always feel well cared for and communication/customer service is great! Highly recommend! More
by marlomatson
Employees Worked With
