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Kia of Irvine

Irvine, CA

2.2
337 Reviews

45 Oldfield

Irvine, CA

92618

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Showing 337 reviews

November 25, 2019

Everything was good till we hit the finance office Got shuffled around between sales people, probably because I wouldn’t pay their market adjustment, Gary was our final salesman and was friendly and he More

by jboy4703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman was Gary, Danielle Ortega
Nov 26, 2019 -

Kia of Irvine responded

At Kia of Irvine it's our goal to make the car-buying process as easy as possible and I'm very sorry this wasn't your experience. We will review this with our team so we can improve our service for future guests. We do appreciate your kind words about Gary and hope that you are enjoying your new vehicle. Thank you for your business! Danielle Ortega - General Sales Manager - 949-777-2300 ext.163

November 24, 2019

Matt is the BEST! My daughter and I stopped by and wanted to check out the advertised deals. Matt Saadi helped us. I ended up with a great lease. We could not have rece More

by yvalencia2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saadi
Nov 25, 2019 -

Kia of Irvine responded

We're thrilled you had a fantastic experience working with Matt! Thank you for shopping with us at Kia of Irvine and we look forward to working with you again in the future.

November 24, 2019

highly recommended! Annie Cuevas helped us with our purchase after inquiring online. She really went above and beyond to make our experience pleasant. Most car sales peop More

by kriscmonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Cuevas, Danielle Ortega
Nov 25, 2019 -

Kia of Irvine responded

Thank you so much for the recommendation of Annie and Kia of Irvine! We are happy to hear you had a uniquely positive shopping experience at our dealership. We hope to have the opportunity to work with you again in the future!

November 22, 2019

Based on my experience Overall was a fair experience with the dealership, super friendly the staff but used the “old school” practice where they don’t ask you or “clearly” e More

by kalfredo.garciaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Saadi
Dec 11, 2019 -

Kia of Irvine responded

We use these reviews to help improve our process in support of our customers. Can we get on a call and discuss your experience so I can better understand what happened during your visit? Thank you, Danielle Ortega - General Sales Manager - 949-777-2300 ext.163

November 22, 2019

Farhad Abbassi I had a great experience leasing a KIA at this dealership. Farhad Abbassi is a great guy to deal with. He is so polite, professional and knows how to More

by amir.nassimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhad Abbassi
Nov 22, 2019 -

Kia of Irvine responded

Hi Amir - It's wonderful to hear that Farhad made your leasing experience five-star worthy! Thank you for your many compliments and for referring his services to your friends. We hope you absolutely love your new KIA!

November 22, 2019

Mike is an All-Star!! Mike helped me get into a new Telluride and made the process very simple and professional. He was extremely knowledgeable about Kia vehicles and treat More

by bassmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Khartibal, Danielle Ortega
Nov 22, 2019 -

Kia of Irvine responded

Congratulations on your brand new Kia Telluride! It's wonderful to hear that you were treated "like gold" by Mike! Thank you from all of us at Kia of Irvine.

November 22, 2019

Great salesman The only issue is had was with the finance guy(Sammy) he got a real attitude when I didn’t want to purchase something that I didn’t need for the car. More

by rcurrelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Khartibal, Danielle Ortega
Nov 22, 2019 -

Kia of Irvine responded

We would never want our guests to be treated in the manner you've described here and I really appreciate you bringing this concern to my attention. I apologize to you and your wife and can assure you this will be addressed. Thank you for your business! Please call me if there is anything further I can do to assist you. Danielle Ortega - General Sales Manager - 949-777-2300 ext.163

November 22, 2019

Smooth and seamless This team was very professional and helpful. I knew what i wanted going in. The team made some suggestions just so that I was certain I knew without b More

by ctdavis284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saadi
Nov 22, 2019 -

Kia of Irvine responded

All of us here at Kia of Irvine are always so pleased to receive a 5 star review! Thank you for taking the time to leave us one! Professional and helpful service is our highest priority, and we are proud to hear you say that we provided that for you. We look forward to seeing you again!

October 31, 2019

Fantastic Experience At KIA Of Irvine My family and I were in the market to purchase a new car for our teenage son. We have previously purchased from KIA of Pomona (2 years ago) and are ve More

by Tony Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thavery Huor, Farhad Abbassi, Annie Cuevas
Nov 01, 2019 -

Kia of Irvine responded

Hi Tony - It's fantastic to hear that Annie helped you get the best deal on your new vehicle along with providing straightforward service. Thank you for the many compliments! We are so glad that you're a satisfied customer and wish you many safe and happy miles in your 2019 Kia Forte S. Can't wait to see you next time at Kia of Irvine!

October 29, 2019

Excellent service The leasing process was stress free and pleasant. Would highly recommend this dealership. All of my questions about the car were answered, and Farhad More

by Chipper85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melody (?), Farhad Abbassi
Oct 29, 2019 -

Kia of Irvine responded

Your recommendation means the world to us! We are delighted that you had such an easy leasing experience and that Farhad kept you updated throughout the process. Thank you!

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