Kia of Irvine

Kia of Irvine has been consistent with their service for the past 5 years that I have gone. The servicemen are always polite, trustworthy and honest in their dealings. I last took my 2017 KIA Sorento in for the past 5 years that I have gone. The servicemen are always polite, trustworthy and honest in their dealings. I last took my 2017 KIA Sorento in for service on May 30, 2025 and Danny was so very helpful, he assured me that I would be taking good care of and I absolutely was. When I arrived to pickup my vehicle Danny was out to lunch and Brad assisted me with my check out payment, his smile and attentiveness was outstanding! He informed me that he would let Daniel know that I came by to pickup my vehicle. Thank you for your awesome service Kia of Irvine! More

Amanda was amazing! ! she found that we had a maintenance agreement, which we forgot about and found a coupon to apply to towards what we owed. she explained everything t ! she found that we had a maintenance agreement, which we forgot about and found a coupon to apply to towards what we owed. she explained everything that would be done on the 45,000 service and verified my vehicle had a recall …. no surprises!!! More

30K mile service with 20% mailer discount. Car received sooner than promised and a car wash too. Extremely happy with service. Car received sooner than promised and a car wash too. Extremely happy with service. More

Brad: Went out of is way to help me. This rare with dealerships. This is my second Kia and they are great cars. This rare with dealerships. This is my second Kia and they are great cars. More

Brad Brooks in service is the best! His team found the problem with my Kia Soul after another dealership couldn’t, and soon my car will run like new again. His team found the problem with my Kia Soul after another dealership couldn’t, and soon my car will run like new again. More

Well, Daniel was very pleasant! I don’t know about the dealership! I didn’t have pleasant experience when we were looking for car! I don’t know about the dealership! I didn’t have pleasant experience when we were looking for car! More

The service depart is efficient. I brought the car in for a service, Ricardo was ready for me, the check in and out process was hassle free. I brought the car in for a service, Ricardo was ready for me, the check in and out process was hassle free. More

Excellent every which way from A to Z. My all time favorite. Highly recommended. A+ My all time favorite. Highly recommended. A+ More

Look for Daniel – he’s the one who will take care of you with full commitment and attention to detail. Daniel is genuinely kind and his warm personality and strong sense of responsibility make him someone with full commitment and attention to detail. Daniel is genuinely kind and his warm personality and strong sense of responsibility make him someone you can rely on without hesitation. Whether it’s your first time or you’re a returning customer, Daniel treats everyone with the same level of care and professionalism. More

RUN. Don’t walk. Just RUN. This was, without a doubt, the worst car-buying experience of my life. The finance guy started arguing with me like we were Don’t walk. Just RUN. This was, without a doubt, the worst car-buying experience of my life. The finance guy started arguing with me like we were in a courtroom drama—except he was lying through his teeth. Claimed the car was in stock. Spoiler: it wasn’t. I waited around for an hour, starving, while they scrambled to find it. When they finally did? “Oh… we can’t sell it yet. It hasn’t been checked in.” Seriously? They promised not to run my credit. Guess what they did anyway? And just when I thought I was done, the same guy chased me into the parking lot trying to get me to sign a credit check form after running it. Unbelievable. We only bought the car because my wife had no transportation and we were desperate—otherwise I would’ve gladly walked away and never looked back. Oh, and the cherry on top? They sneaked in a theft protection plan I never agreed to. Dishonest. Pushy. Sloppy. This place is a masterclass in how NOT to run a dealership. More