Kia of Irvine

Excellent! William and Jean were very accommodating and listened to what we wanted without over promising anything. We went in wanting to buy the Telliride but t William and Jean were very accommodating and listened to what we wanted without over promising anything. We went in wanting to buy the Telliride but they set realistic expectations in that it is a brand new model and not within our price range. Ultimately we ”settled” for the Sorento, and after a week of driving it my wife and I could not be happier! It is exactly what we need. So far we are new Kia fans for life! More

Matt is amazing! I came here for my 2nd time in 2years to lease another KIA Sportage XS Turbo. My first impression was truly amazing and very professional with Matt an I came here for my 2nd time in 2years to lease another KIA Sportage XS Turbo. My first impression was truly amazing and very professional with Matt and he truly is a professional gentleman, but when we came down to negotiating numbers was out of his hand and he called his “Kia finance Manager” older Persian/Iranian gentleman who came in with a very serious face and asked me and my family what he can do for us? Matt said he can give us 12k miles 36 months 0 down for x$ and i was only asking him to lower the price! When his persian superior came right out the bat he said 48 months 10k miles and even higher payments and also had the nerve to tell me in my face and in front my wife and my parents: YOU CANT AFFORD THIS CAR, GET A CHEAPER CAR, WHY TURBO WHEN YOU CANT AFFORD IT!!! my parents couldnt see so much disrespect to me and my wife because im already driving the same exact car before walking to that dealership and that one was also lease same exact price so i know i can afford it! He disrespected us so much in front my family by keep saying that i can not afford the car that my parents made us leave the dealership and get the car from Los Angeles. Matt kept his words and gave us 12k miles 36 months and the price we were asking him after we left the dealership and brought us back and was very apologetic because of other managers attitude! Not to mention the other persian manager was chewing gum in our face so loud that i was so upset and felt he was super unprofessional to chew gum in front of customers face! Big thanks to Matt again and plz tell your manager to stop chewing gum in showroom and disrespecting clients because they are negotiating the price! More

It’s was a good purchase Only negative was when I went to go purchase the vehicle I wanted I had to come back the next day due to the manager had left for the day with it and Only negative was when I went to go purchase the vehicle I wanted I had to come back the next day due to the manager had left for the day with it and was not in the area. More

Polite and Quick I had a couple bad experiences with 2 other dealerships and this has been the easiest and smoothest! Tommy was quite respectful and relatable. I hope I had a couple bad experiences with 2 other dealerships and this has been the easiest and smoothest! Tommy was quite respectful and relatable. I hope I showed him as much courtesy as he should my family and I. I’m happy with my purchase!!!! More

Easy and fast As described on their website, it was easy and fast. Greg was very professional with ton of experience. Thanks Greg. Happy holidays P.S. one mis As described on their website, it was easy and fast. Greg was very professional with ton of experience. Thanks Greg. Happy holidays P.S. one missing was I found out the gas was almost empty and had to fill up in 30miles driving. But that’s fine. More

A great first nee car experience This was my first time buying a new car, and i was very impressed! Farhad was a truly exceptional salesman, he gave me a great price and was very very This was my first time buying a new car, and i was very impressed! Farhad was a truly exceptional salesman, he gave me a great price and was very very kind. More

Very Smooth Process Annie made the process simple and stress free. The best experience I have buying a car. She explained.the process and I would recommend her to anyone Annie made the process simple and stress free. The best experience I have buying a car. She explained.the process and I would recommend her to anyone More

Unbelievably Rude Scheister I dealt with this guy Troy at Kia of Irvine. He was just talking my ear off about what he could do for me. He said he could work magic that no other d I dealt with this guy Troy at Kia of Irvine. He was just talking my ear off about what he could do for me. He said he could work magic that no other dealer could do, typical xxxxxxx salesman BS. He couldn't help me over the phone. Told me to come down to the dealership instead, which is over an hour away. Tried to tell him I don't want to waste my time, and please help me over the phone. He went on a rant for 20 minutes about what he could do. I called him the next day and asked him to elaborate more. He hung up in my face after barely listening to me for 2 minutes. The WORST experience I've ever had with a salesman. More

Good experience I got what I have negotiated over the phone. No games! I waited fir finance longer than expected but he was friendly and proficient. Thank you. . I got what I have negotiated over the phone. No games! I waited fir finance longer than expected but he was friendly and proficient. Thank you. . More

Could use improvements when it comes to the little details Settled on vehicle w/o back up cam Waiting on inspect doc so I can drive w/Lyft & uber told I have & crack in windshield. As due to injuries I sustai Settled on vehicle w/o back up cam Waiting on inspect doc so I can drive w/Lyft & uber told I have & crack in windshield. As due to injuries I sustained during an assault, driving is something I can do to provide an income for myself currently so I may be able to purchase and home with my settlement and another vehicle/s in the near future. More