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Kia of Irvine

Irvine, CA

2.2
337 Reviews

45 Oldfield

Irvine, CA

92618

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Showing 337 reviews

February 03, 2021

Purchased a car from Rabi (pronounced Robbie) in Nov 2019. He made my wife and I feel comfortable and helped to negotiate a deal that met our financial needs. He made us feel like we were in the driver More

by Sessimedes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rabi Chehade
Feb 03, 2021 -

Kia of Irvine responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Rabi went above and beyond to assist with your purchase. Congratulations to you and your wife on your new vehicle, and we hope to see you again down the road! - The Kia of Irvine team

January 14, 2021

This Kia dealer service dept. is courteous but their service rate is over twice the amount of other Kia dealers and for that reason I will not go there again. They changed 4 locks on my car and the labo More

by elementfitness2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none
Jan 29, 2021 -

Kia of Irvine responded

I am sorry to hear that you are not satisfied with your visit. We strive to deliver high-quality service at a competitive value, and I apologize if this was not better reflected in your time working with us. I appreciate you sharing this feedback, and if there is anything I can do to assist you, please do not hesitate to reach out to me. Thank you, Gary Barr - Service Manager - 949-777-2300 ext.143

December 02, 2020

Great dealership! Honest, informative, and extremely helpful! I recommend going to this dealership for anyone in the market! Ask for Rabi! He’s efficient and goes above and beyond! More

by Lfh87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rabi Chehade, Mike Khartibal
Dec 03, 2020 -

Kia of Irvine responded

Your endorsement means the world to us! Rabi is certainly just as attentive and knowledgeable as you say, and we'll be sure to pass along your kind words to him. Thank you for your confidence in Kia of Irvine!

November 07, 2020

The Kia team took very good care of me when buying my used car. They were able to help me understand the contract more fully, and help me when it came to warranty. More

by alexiscdickey
Recommend Dealer
No
Employees Worked With
Annie Cuevas
Nov 23, 2020 -

Kia of Irvine responded

Alexis - Thank you for taking the time to leave us this review. We are grateful that we got the opportunity to assist you here. It looks like this review was intended to have a positive star-rating, but if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Danielle Ortega - General Sales Manager - 949-777-2300 ext.163

September 21, 2020

Bought a 2021 kia seltos on a Lease with a high dwn pymt find out got 10.000 miles and negotiated 12.000 miles. and also the contract is faded no spanish translation on the deal..call dealership never ret More

by ekem6f1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Ortega
Oct 05, 2020 -

Kia of Irvine responded

This is a concerning review to read, and it certainly doesn't sound like the accommodating service we pride ourselves on here. I would be more than willing to speak with you about this directly. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Danielle Ortega - General Sales Manager - 949-777-2300 ext.163

Oct 06, 2020 -

ekem6f1 responded

stock #21v26218

August 08, 2020

Good experience I first dealt with Annie on the phone and she was very helpful. At the Dealer I dealt with Anthony and he guided me thru the process of getting my KIA More

by patrick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Aug 10, 2020 -

Kia of Irvine responded

Patrick, thank you for trusting the Kia of Irvine team. I am glad to hear that Annie and Anthony walked you through the process and took care of your Kia Soul as it's our goal to keep customers on the road safely. We look forward to seeing you next time!

May 24, 2020

I would totally refer this. They did a great job accommodating me with information regarding the car and really took my budget and preferences into consideration as they were looking for the right c More

by MARIE
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN , Annie Cuevas
May 26, 2020 -

Kia of Irvine responded

Thank you for the five stars, Marie! We are so glad you enjoyed working with our team at Kia of Irvine, and we hope to see you again sometime!

April 04, 2020

Annie was very helpful and courteous. She definitely had my interest in mind doing her best to meet my needs. I would highly recommend her. Thank you, Annie. More

by Y Suk
Recommend Dealer
Yes
Employees Worked With
Anthony Calabrese, Annie Cuevas, Danielle Ortega
Apr 06, 2020 -

Kia of Irvine responded

Thank you so much for stopping by to commend Annie! We love to hear that she earned your recommendation with her helpful service. All of us at Kia of Irvine are grateful to have you as a customer.

April 04, 2020

Annie was the most upfront and honest car salesmen I’ve ever dealt with. She is the reason I purchased my brand new Telluride from her and from KIA. Annie was there to assist me throughout the whole proces More

by Mdeanda1
Recommend Dealer
Yes
Employees Worked With
Annie Cuevas
Apr 06, 2020 -

Kia of Irvine responded

What a wonderful review! We are thrilled that Annie could guide you through the purchasing process with honest service. All of us at Kia of Irvine hope you absolutely love your new Kia Telluride. Thank you so much for your business!

February 28, 2020

Bait and Switched Had emailed and spoken extensively about a deal for an EX model, but when I came in for signing it was changed to an LX. I didn't think this stuff sti More

by OCAutoShopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annie Cuevas, Danielle Ortega
Mar 02, 2020 -

Kia of Irvine responded

I do not understand what you are talking about. Please contact us directly.

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