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Kia of Irvine
Irvine, CA
347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 347 reviews
March 05, 2019
Excellent customer service Got to Kia of Irvine at 2:30pm, walked out at 3:30 pm with my new Jeep Wrangler. Excellent customer service with no complaints at all. Anthony was the Got to Kia of Irvine at 2:30pm, walked out at 3:30 pm with my new Jeep Wrangler. Excellent customer service with no complaints at all. Anthony was the salesman who helped me, got me the payment I wanted. Highly recommend him. More
by o9camaross427
Verified CustomerEmployees Worked With
Anthony Calabrese
March 05, 2019
Alex, in sales, was great! The floor manager was very rude and unfriendly. He approached us first and my husband was talking and the floor manager wasn't looking at my husban The floor manager was very rude and unfriendly. He approached us first and my husband was talking and the floor manager wasn't looking at my husband at all and seemed very annoyed by us. He wasn't even with someone, wish I would have gotten his name. More
by ericalynn0520
Employees Worked With
Alex, Farhad Abbassi
March 04, 2019
Stinger I am very pleased to have James Lee as my sales man. He has showed me a lot of what the car offers and the fullest potential that the car can bring to I am very pleased to have James Lee as my sales man. He has showed me a lot of what the car offers and the fullest potential that the car can bring to me I am very pleased with my purchase and the person that helped me has made car buying easy and smooth, will be coming back to buy other cars in the future. More
by Stinger13
Employees Worked With
James lee
March 04, 2019
My Lease return turned into a new used car purchase Thank you Troy, Jeff and Kevin for always taking care of my car needs. Troy has sold me 2 cars now. Great customer service and such a nice guy. Thank you Troy, Jeff and Kevin for always taking care of my car needs. Troy has sold me 2 cars now. Great customer service and such a nice guy. More
by rbigwheel
Employees Worked With
Troy Fields
March 04, 2019
A great team! I was greeted with a warm welcome and EVERYbody was able to help, and they all worked in Unison. I love the selection, atmosphere and had a great expe I was greeted with a warm welcome and EVERYbody was able to help, and they all worked in Unison. I love the selection, atmosphere and had a great experience overall! Thank you especially to the GM - Danielle! More
by mmenet
Employees Worked With
Lee Martinez, Max Fahim, Mike Khartibal, Jerome Prieto, Danielle Ortega
March 04, 2019
Recent Purchase Great experience today at Kia of Irvine!! Whatever your needs may be you'll want to speak with Farhad to have them met. He is the best hands down. Great experience today at Kia of Irvine!! Whatever your needs may be you'll want to speak with Farhad to have them met. He is the best hands down. Thanks again Farhad and Kia of Irvine Great experience today at Kia of Irvine!! More
by Bmc33
Employees Worked With
Farhad Abbassi
March 02, 2019
Great buying experience I just bought a car at Kia of Irvine. Everyone was super helpful and very polite. The process was very smooth and fast. I would definitely recommen I just bought a car at Kia of Irvine. Everyone was super helpful and very polite. The process was very smooth and fast. I would definitely recommend buying through Kia of Irvine to family and friends. More
by Car
Employees Worked With
Jeff, Farhad Abbassi
February 27, 2019
Some great employees, poor communication an organization My experience was mixed. I received excellent customer service from sales associate Farhad. He was very friendly and knowledgeable about the vehicles My experience was mixed. I received excellent customer service from sales associate Farhad. He was very friendly and knowledgeable about the vehicles that I was interested in and took the time to answer all of my questions. After negotiating for several hours and coming to an agreement with "the numbers guy" I informed the employees that I wanted to speak with my bank prior to purchasing the vehicle and that I would return the next day to complete signing for the paperwork . When I returned the next day I sat in the dealership for almost 2 hours waiting to sign the paperwork that was already supposed to be ready to go. When I finally got to the signing process with another employee they had no idea about any of the agreements that had been made the day before and only had paperwork for a completely different car with similar mileage and price but a completely different model. He couldn't find the paperwork for the car I was trying to buy and then began to try to renegotiate with me. I came back the next day and an employee named Kirk went above and beyond to fix all of the paperwork and to provide me with a better deal than before. I was out in 30 minutes. There are some good employees at kia of Irvine but they absolutely need to improve their communication between departments and organization. More
by Dtd132
Employees Worked With
Kirk, Farhad Abbassi
February 27, 2019
Amazing experience! Danielle and Abigail made the process of trading in my car and getting into the ride I wanted super simple. Would recommend anyone in the market for Danielle and Abigail made the process of trading in my car and getting into the ride I wanted super simple. Would recommend anyone in the market for a new vehicle check out Kia of Irvine before going anywhere else. Thanks for the help! More
by cft05
Employees Worked With
Abby Nichols, Danielle Ortega
February 25, 2019
Fast, easy, and pleasurable experience. They really take care of you and are genuinely happy to help. Very considerate of your time and needs and quality cars for an outstanding price. They really take care of you and are genuinely happy to help. Very considerate of your time and needs and quality cars for an outstanding price. More
by Kiana15
Employees Worked With
Farhad Abbassi
