Kia of Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 347 reviews
Best experience Ever I recently had the opportunity to get a 2018 Chevy Silverado from Kia of Irvine with the help of Sameer. When I think of car dealerships, it is the eq I recently had the opportunity to get a 2018 Chevy Silverado from Kia of Irvine with the help of Sameer. When I think of car dealerships, it is the equivalent of going to the dentist. Absolutely not pleasant, but necessary. However, Sameer and the entire staff was extremely professional, helpful, and helped me navigate the process. I would definitely recommend to anyone. More
Buying a Used Car is a Scary Process After locating a vehicle we were interested in, we contacted the designated sales associate Abby. She provided additional information on the vehic After locating a vehicle we were interested in, we contacted the designated sales associate Abby. She provided additional information on the vehicle (ie: remaining warranty, maintenance records, etc) online so we could decide if we wanted to see and test the car. She managed to keep the process and anxiety of buying a used car to a minimum. We elected to finance a portion of the vehicle. This was handled by Abby and Farhad. They kept the paper work moving, and were both very pleasant, and easy to work with. Most importantly, no one tried to convince us to buy another car that was on the lot, which we had experienced this at other dealers recently. Overall, buying this car was a pleasant, and pressure free experience, and would certainly contact first for any future car purchases, More
Friendly They are friendly here are willing to see you as more than just a sale...they do try to see you as an actual human being with outside struggles, but y They are friendly here are willing to see you as more than just a sale...they do try to see you as an actual human being with outside struggles, but you may need to remind them of that first..once they hear your story they might pull back on their sales hunger a bit...no promises though.. bottom line it's still a dealership. More
New lease for a Kia Sportage Excellent service and a good sales person who went above and beyond To assist us. We found the office staff to be polite and helpful, especially th Excellent service and a good sales person who went above and beyond To assist us. We found the office staff to be polite and helpful, especially the two gentlemen Sam and Adele . More
2020 Telluride experience We just ordered a 2020 Telluride SX AWD Irvine Kia sales and staff are very professional Huge shout out to Jay ,Matt & Sammy for working hard to We just ordered a 2020 Telluride SX AWD Irvine Kia sales and staff are very professional Huge shout out to Jay ,Matt & Sammy for working hard to get us what we were looking for More
Great! Was in and out in under 3 hours. Customer service was great. Was shown all the features of the car and got a great test drive. Was in and out in under 3 hours. Customer service was great. Was shown all the features of the car and got a great test drive. More
Lease Return —> Two New Cars! My lease was up so I decided to consider getting 1 or maybe two cars for my teenage daughters. We made the numbers work and I took home two brand new My lease was up so I decided to consider getting 1 or maybe two cars for my teenage daughters. We made the numbers work and I took home two brand new Souls! My experience was very pleasant. Super easy and comfortable. I highly recommend Mike at Kia of Irvine. More
Very bad My experience was horrible at this dealership. The salesman I felt with was great up until the point the deal was done. He literally started a deal wh My experience was horrible at this dealership. The salesman I felt with was great up until the point the deal was done. He literally started a deal while I was still trying to get my new car ready to get off the lot. The extra items that were supposed to be thrown in never arrived. When my husband asked about them we were met with rude comments and told to "just come get them if we want them". When I went to speak with the GM finally because the experience was so bad she basically told me it was my fault and we were over reacting. The main problem with this dealership was the salesman who was just unprofessional and rude. Who made promises he didnt keep and when he seemed to not make the money he wanted from my purchase gave me the quick brush off was on to the next deal. I will not recommend this unorganized place. More
Great service I came in to buy a car and worked with Anthony he was great and made me feel very comfortable. He made sure I was happy with my car and the purchasing I came in to buy a car and worked with Anthony he was great and made me feel very comfortable. He made sure I was happy with my car and the purchasing process. More
Best dealer ever!! We are loyal Kia customers and recently turned in our lease for a new Kia Optima. Robbi Chehade was amazing and provided us an amazing deal and the mo We are loyal Kia customers and recently turned in our lease for a new Kia Optima. Robbi Chehade was amazing and provided us an amazing deal and the most fabulous customer service as did the gentlemen in finance, Diel. I would highly recommend buying or leasing your next car from Kia of Irvine! More