Kia of Irvine
Irvine, CA
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Superior Customer Service This dealership was by far the best I had visited during the course of shopping for a new vehicle. Anthony Calabrese in Internet Sales was very attent This dealership was by far the best I had visited during the course of shopping for a new vehicle. Anthony Calabrese in Internet Sales was very attentive and gave me straightforward pricing - no shady sales tactics. He made my car buying experience easy and went above and beyond to accommodate my needs. Paul in the Finance Department was wonderful to work with as well. He took extra care to walk me through every aspect of my contract and answer my questions. I love my new Kia Niro Plug In!!! Thank you Kia of Irvine! More
In-N-Out Lease Buyout I was well taken care of by Alex and the Sales tower who finalized my lease buyout. I walked in requesting help and Alex day me down and showed me wha I was well taken care of by Alex and the Sales tower who finalized my lease buyout. I walked in requesting help and Alex day me down and showed me what was possible. Thanks guys for the service and conversation. It all made sense. More
Gracious, Credible & Competent Salesperson I negotiated a price for a 2020 Kia Soul over the phone with Mr. Tommy V. We agreed to an amount and I further mentioned that I did not have any tran I negotiated a price for a 2020 Kia Soul over the phone with Mr. Tommy V. We agreed to an amount and I further mentioned that I did not have any transportation. He got back to me in 2 minutes and said that he would have a Uber ride at my house in 2 minutes. Love those 2 minute windows! Uber showed up precisely on time & we headed to Kia of Irvine; about 90 miles from my house. Tommy, was there to meet me. I found him to be gracious, competent, and credible. He had a vehicle ready for me to drive. In fact, we drove 3 or 4 different Kias. Tommy, was patient and never "pushed." I found the right one and bought it on the spot. It's a beautiful sparkling silver. In every dimension of the sales process Tommy, was respectful and ready to resolve any issue, of which there none. The salesperson of choice, for sure! Later, I was escorted to Paul. Oddly, there were no introductions so I wasn't sure of the purpose of this meeting. It proved to be the tiring-extended warranty lecture. Paul, went through it in such an impersonal fashion that I got the feeling that even he wasn't interested in his product. It was something akin to a priest laboring over his last homily and couldn't wait to get into his retirement home in a gated community. Yep, answer was NO! Kia, most probably has the best warranty in the industry. Why anyone would spend an additional $2000 dollars or more for such coverage is difficult to conceive? Wrapped up all details and cruised home. Relaxing music and California gridlock; for me, more enjoyable than the local theme park. More
2019 Forte Lease return was Optima for a smaller car-Forte. Feel it’s a good fit for me. Annie was very good and waiting to ground my Optima Lease return was Optima for a smaller car-Forte. Feel it’s a good fit for me. Annie was very good and waiting to ground my Optima More
Overcame Original Opinion My original experience was short of being awful. I decided to give this dealership a second chance, and I am glad I did so, after dealing with Farhad My original experience was short of being awful. I decided to give this dealership a second chance, and I am glad I did so, after dealing with Farhad and my finance manager. They made my deal as smooth as smooth can be. Thank you guys. More
Excellent expirience! All of you know what is the meaning of COSTUMER SERVICE; "polite, educated and with super attitude to help to take the best option" Thanks to KIA IRV All of you know what is the meaning of COSTUMER SERVICE; "polite, educated and with super attitude to help to take the best option" Thanks to KIA IRVINE; specially thanks to Mr. AL a "super Agent"!!!BIG More
Amazing Experience When I arrived to the dealership I was greeted immediately with a warm welcome by Eric Hardin. He was pleasant and very helpful. Jeff Jones in f When I arrived to the dealership I was greeted immediately with a warm welcome by Eric Hardin. He was pleasant and very helpful. Jeff Jones in finance did a great job running numbers for me and figuring out what would work best for my family and I. My experience was truly amazing and I can't stop talking about it! Thank you Kia of Irvine!!!! More
Excellent purchase... love my new EV I had a really great experience with my sale lady, Annie. She really helped me and my spouse and I with a great deal. I highly recommend asking for I had a really great experience with my sale lady, Annie. She really helped me and my spouse and I with a great deal. I highly recommend asking for Annie to help you out—she understands customers and won’t pressure you. More
Awesome Car Buying Experience Annie was great throughout the whole car buying experience. I have bought over 10 cars in my life and this was by far the easiest and smoothest car b Annie was great throughout the whole car buying experience. I have bought over 10 cars in my life and this was by far the easiest and smoothest car buying experience that I have ever had. I told Annie what I needed to get the deal done and she took care of everything. If you're in the market for a KIA, do yourself a favor and work with Annie. You'll be glad that you did. More
great! great service! Everyone is just so nice and helpful. we were able to get a good deal. we are really happy with our new kia. thank you all great service! Everyone is just so nice and helpful. we were able to get a good deal. we are really happy with our new kia. thank you all More