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Kia of Irvine
Irvine, CA
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
September 03, 2019
Great and Straightforward Good service, straightforward, and they came up with closest number to what my budget was. It was a quick in and out purchase I could experience. Good service, straightforward, and they came up with closest number to what my budget was. It was a quick in and out purchase I could experience. More
by Nima
Employees Worked With
Farhad Abbassi
September 02, 2019
Stress free and simple Farad was a very knowledgeable salesperson and really helped to guide us through the entire process. He was willing to negotiate and we felt like we Farad was a very knowledgeable salesperson and really helped to guide us through the entire process. He was willing to negotiate and we felt like we got an incredible deal. Adil the Finance manager got involved to help expedite the purchasing process and even threw in some extras due to this being our 4th Kia purchase. Calvin was also very professional. Really, everyone at IRVINE Kia was a pleasure to deal with. More
by JJ
Employees Worked With
Farhad Abbassi
September 02, 2019
USED CAR SALESMAN JEFF, UNPROFESSIONAL and RUDE! If I can give a zero rating, I would! We walked in with a check from our military credit union and we were told we had to wait for the check to clear If I can give a zero rating, I would! We walked in with a check from our military credit union and we were told we had to wait for the check to clear before we can take the car home?!? WHAT? Good to know that KIA of IRVINE supports the military. We don't bank with any other banks but 2 of the most popular military institutions! This is the way we've always financed our car. We will take our business elsewhere! Thanks KIA of IRVINE for supporting our military. Or lack thereof or better yet...what support? NON-EXISTENCE! Jeff, way to go! Your rudeness exudes towards your employees, Matt included! Alan, the car salesman however was the best we've ever dealt with. More
by NFCUUSAA
Verified CustomerEmployees Worked With
Alan, Jeff, Matt Saadi
September 02, 2019
Great sales guy We came to look at a used Kia Forte the other day. Jay was very helpful and had the car ready for us when we arrived. The negotiating process was very We came to look at a used Kia Forte the other day. Jay was very helpful and had the car ready for us when we arrived. The negotiating process was very easy when compared to other Kia dealerships we visited. I did not feel like they were wasting my time. The reason I am giving this review 3 stars is because of Sammy in the finance office. He was very rude to both me and my wife and did not seem to care about us as customers. I felt like he just wanted to push us out the door. At one point I asked about having a service included in the deal because Jay had mentioned it. Sammy’s response was “I have no idea about they, that’s not my department, you would need to speak with Jay”. I then asked if we should leave his office to speak with Jay and then he finally say I could page him. I found that very unprofessional and unhelpful. Jay May have been busy at the time because he did not come right away. We continued with the paperwork and when it came time to sign the PO, I asked again if I should go find Jay. Sammy then changed his mind and said he would include 1 service. I guess he had the capability to do that all along and lied to me and my wife. If there was any reason for me to not come back to this dealership it is because of Sammy. More
by msmalley03
Employees Worked With
Sammy, Jerome Prieto
September 01, 2019
Annie was a ROCK STAR I am not a fan of car buying but ANNIE made this experience the BEST I have ever had! Annie from the start immediately returned my calls. I knew exac I am not a fan of car buying but ANNIE made this experience the BEST I have ever had! Annie from the start immediately returned my calls. I knew exactly what I wanted & what I wanted to pay. She made it happen! I came in on Labor Day weekend and it was super busy & she did a wonderful job juggling her clients and making me feel very well taken care of. She was suppose be off of work that evening at 5pm but ended up staying till 10pm for us. You will be EXTREMELY HAPPY if you work with ANNIE! More
by JenniferP
Employees Worked With
Annie Cuevas
August 31, 2019
Kia Experience Dealership was very helpful with showing me the cars features the Sales Manager explained in detail how they worked. Very impressed with the whole pro Dealership was very helpful with showing me the cars features the Sales Manager explained in detail how they worked. Very impressed with the whole process the finance dept was very thorough and very helpful I would highly recommend this Kia dealership. More
by denny551
Employees Worked With
Farhad Abbassi
August 30, 2019
unhappy with closing loved our sales guy ron moremile and would recommend him to friends and would have given dealership a 5 star except for the closing sale portion with loved our sales guy ron moremile and would recommend him to friends and would have given dealership a 5 star except for the closing sale portion with the finance guy Sami. he was not transparent with numbers- kept trying all the scams of a monthly payment amount vs bottom line price of car, pushing extended warranty and trying to sneak in a security add on fee. When he began his pitch, I told him we weren’t interested in warranty etc and he insisted in making us listen and his drawing a picture to emphasize why its needed, etc. he dragged out what could have been a quick transaction. really a bummer ending to our purchase. He argued with me about the actual price of vehicle (trying to add on a $900+ fee for supposed security device for their own inventory tracking) and I was absolutely ready to leave and walk away. he made it seem like it was of his hands and screaming for the sales guy, It all felt very car salesman like - trying to confuse us and trick us into higher payments. just be straight up dude!!! More
by kusong949
Employees Worked With
ron moremile, Rabi Chehade, Sameer Muhummad
August 28, 2019
Quick and easy process We purchased a 2020 Kia Soul recently from Kia of Irvine and it all went very smoothly. We discussed and agreed on a price online, then were able to g We purchased a 2020 Kia Soul recently from Kia of Irvine and it all went very smoothly. We discussed and agreed on a price online, then were able to go on the next day to complete the process. Great customer service! More
by TRUPERT1
Employees Worked With
Anthony Calabrese
August 28, 2019
Purchased a 2015 Kia Soul. Lost my previous car on a Saturday called Kia of Irvine on Sunday and purchased my car the same day. Sameer and Rafeek both went the extra mile for m Lost my previous car on a Saturday called Kia of Irvine on Sunday and purchased my car the same day. Sameer and Rafeek both went the extra mile for me thru the whole buying process. They are simply the best.Friendly , courteous and professional. , More
by Skier
Employees Worked With
Rafeek Nassief, Sameer Muhummad
August 27, 2019
Great experience with Sales Mike Khartibal in sales was thorough, professional and a deal maker. We really Love the car, it was a wise choice for the family moving out of a Large Mike Khartibal in sales was thorough, professional and a deal maker. We really Love the car, it was a wise choice for the family moving out of a Large suv. More
by Car guy
Employees Worked With
Mike Khartibal
