Kia of Irvine

Friendly, fast, efficient, and best service around. Every time I come in the service is always #1 Every time I come in the service is always #1 More

The service department is great. Car in & out as promised, no surprises. I am always comfortable having my car serviced here. Car in & out as promised, no surprises. I am always comfortable having my car serviced here. More

Maxx was great. The dealership was great very informative upfront and made us field like we got a good deal. The dealership was great very informative upfront and made us field like we got a good deal. More

Bradley at Kia of Irvine was a great help in getting me a new tire after an unfortunate flat. He and the other Service Advisors have treated me well in the almost nine years I have owned my car. new tire after an unfortunate flat. He and the other Service Advisors have treated me well in the almost nine years I have owned my car. More

Purchasing a car was my least favorite thing to do because of all the bad experiences. However, I had an amazing experience with Michael Flores last Friday. He was so polite, honest, and helpful FABUL because of all the bad experiences. However, I had an amazing experience with Michael Flores last Friday. He was so polite, honest, and helpful FABULOUS!! When I asked him almost hundreds of questions, he was happy to answer no matter what. Even after I purchased my car, he told me to reach out with any questions. If my family or friends are looking for a car, I’m going to xxxx them to go to Kia of Irvine and find Mike Flores! More

As usual the service at Kia of Irvine is very good as well as customer service I drive over 50 miles to get my car serviced there wouldn't take it anywhere else thanks Kia of Irvine well as customer service I drive over 50 miles to get my car serviced there wouldn't take it anywhere else thanks Kia of Irvine More

Jonathan was very professional and helpful, I would not mind driving all the way to Irvine just by getting the attention Jonathan provides. mind driving all the way to Irvine just by getting the attention Jonathan provides. More

Andrew is the first agent who was nice, willing to answer questions, and helpful after 2 years of service at this dealer. questions, and helpful after 2 years of service at this dealer. More

Recently took my car in for recall service. Scheduling the service was an issue because they do not do this work on weekends and don’t mention this anywhere on the website and the service perso Scheduling the service was an issue because they do not do this work on weekends and don’t mention this anywhere on the website and the service person I spoke to to confirm parts were available didn’t mention it either. The day I took the car in, I never received an update or phone call that it was done. I waited until 6:15pm for word, didn’t get it, showed up at their service center and the car had been done hours earlier. Finally, went to check to see if the work had been fixed and it hadn’t. I went back to the service center and the service manager argued with me that the high beams that were supposed to have been fixed were fixed and working when obviously they weren’t. I had to go to another service center, get their opinion to make sure I wasn’t crazy, and then come back to this center to speak to another manager who brought a service tech to confirm that the high beams in fact did not work. This whole time there’s no consideration for customer service or the fact that I’m wasting time coming back and forth. They’re either not performing the work they say they are or they’re doing it wrong and then won’t admit it’s wrong. More

It was a very short and efficient experience among all the dealership I had been. Great customer service! the dealership I had been. Great customer service! More