Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of Irvine
Irvine, CA
337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 337 reviews
July 23, 2019
Good people The folks at kia irvine were great, helpful and responsive when I was figuring out what car to go with and they gave me a good price at the end of the The folks at kia irvine were great, helpful and responsive when I was figuring out what car to go with and they gave me a good price at the end of the day. More
by Kiabuyerofirvine
Employees Worked With
Farhad Abbassi, Abby Nichols
July 23, 2019
Waste of time when all could have been avoided I had spent several hours speaking anf texting with a sales rep. We had discussed prices, trade in values, everything. Told him i was coming in the fo I had spent several hours speaking anf texting with a sales rep. We had discussed prices, trade in values, everything. Told him i was coming in the following day to purchase the car. He then left 10 min before i arrived, without informing any other sales or management about our conversations/numbers/terms. The dealership wouldnt even honor the price he had given me, even though it was in a text with proof. More
by Chargerfan66
Verified CustomerEmployees Worked With
Jerome Prieto
July 22, 2019
Sameer was great! Sameer was great...very patient and informative throughout the process. Additionally, he was very responsive and did everything possible to find the Sameer was great...very patient and informative throughout the process. Additionally, he was very responsive and did everything possible to find the right car at the right price. More
by mattybolt12
Employees Worked With
Sameer Muhummad
July 21, 2019
Smooth Telluride Purchase Everything went smooth with the purchase of our new car. We knew exactly what we wanted and were able to work all the details out pretty easily! We Everything went smooth with the purchase of our new car. We knew exactly what we wanted and were able to work all the details out pretty easily! We did the deal before the car arrived at the dealership and Mike Khartabil our sales rep was wonderful. He handled everything and kept in great communication with us! More
by KCarl
Employees Worked With
Mike Khartibal, Danielle Ortega
July 17, 2019
Great service Our experience at your dealership went extremely well. Everyone was very courteous friendly and professional. If there is one area that I would sugge Our experience at your dealership went extremely well. Everyone was very courteous friendly and professional. If there is one area that I would suggest you try to improve is working with the finance officer to complete the sale quicker than the time we had spent there. Thank you all for caring about doing your job well. More
by gogm
Employees Worked With
Farhad Abbassi, Abby Nichols
July 17, 2019
New Car Lease Was all around a good decision to come to Kia of Irvine. Got the exact car that I wanted and more and got a good deal for it as well. Went through the Was all around a good decision to come to Kia of Irvine. Got the exact car that I wanted and more and got a good deal for it as well. Went through the process fairly easily and leased my first car. More
by jmicalizio
Employees Worked With
Roz, Mike Khartibal
July 15, 2019
Poor customer service Farhad was the best part of my purchase, the finance manager and GM are crooks! If you have problems or questions they won’t return your calls or both Farhad was the best part of my purchase, the finance manager and GM are crooks! If you have problems or questions they won’t return your calls or bother to help. They’ll give it to you in the backside if you’re not careful. More
by RG
Employees Worked With
Farhad Abbassi, Sameer Muhummad, Danielle Ortega
July 15, 2019
Leasing my new Kia I took my daughter's Kia here for service and was impressed so I started here when I wanted to lease my own Kia. Max Fah is the most knowledgeable and I took my daughter's Kia here for service and was impressed so I started here when I wanted to lease my own Kia. Max Fah is the most knowledgeable and PATIENT salesman I have met. He showed us everything we wanted to see and answered every question we asked. After 3 visits we found exactly what we wanted. And when I had trouble hooking up my phone's GPS I went back and Max figured it out for me. I am grateful for his wonderful service More
by jacsuss
Employees Worked With
Max Fahim
July 11, 2019
Very Happy with Roz and Tony I bought a Kia Niro EV here this month. My husband and I went back and forth between the plug-in hybrid and all-electric. After two days of hesitation I bought a Kia Niro EV here this month. My husband and I went back and forth between the plug-in hybrid and all-electric. After two days of hesitation, we finally settled on the all-electric with its peppier motor and 240-mile range. It was such a pleasure to work with Roz Barrett and Tony Young! Roz was very patient and relaxed through all our test drives and decision making. No pressure or swaying us whatsoever. I am female and so happy that I finally got to buy a car from a woman! Tony was very responsive in the negotiating. We brought a printout of the Kelley Blue Book new car value for the exact model, trim line, color, and extras we wanted. He copied it and came through with a good deal. The final step, financing, felt too rushed, and there was actually a hiccup, but it got sorted out. All in all, it was a positive experience. More
by Anna S.
Employees Worked With
Roz Barrett and Tony Young
July 09, 2019
Brand new Kia optima leased! My experience exceeded my expectations. Farhad and Jay were the two team members that helped me and my mother and we are truly impressed. We were unsu My experience exceeded my expectations. Farhad and Jay were the two team members that helped me and my mother and we are truly impressed. We were unsure if the deals we'd get were going to be substantial but we were impressed to see how patient and cognizant the team members at this dealership really are. More
by Payvanity
Employees Worked With
Jay, Farhad Abbassi
