Kia of Irvine

It’s always a pleasant experience when I visit this dealership. The Service Advisor, Andrew is very knowledgeable, professional, and friendly. dealership. The Service Advisor, Andrew is very knowledgeable, professional, and friendly. More

Anna was great! Really streamlined the process and is very knowledgeable. Answered our questions no xx. Definitely will recommend her to family and friends. Really streamlined the process and is very knowledgeable. Answered our questions no xx. Definitely will recommend her to family and friends. More

I'm satisfied with their service and communication. It's reasonable costs for repairing a part. It's reasonable costs for repairing a part. More

I was very pleased with the service; Amanda was friendly and quick, explaining the complete service done to my car. and quick, explaining the complete service done to my car. More

Since I bought my used kia in 2022 I've been driving it an average of 150 miles a day running my business and service is critical on this vehicle. Wait time can be a bit longer than expected sometimes but an average of 150 miles a day running my business and service is critical on this vehicle. Wait time can be a bit longer than expected sometimes but they always deliver a great service and compared to other dealers and auto shops their price is great as well considering it's a dealer. This is my second kia I bought from them definitely if they keep it up won't be my last. Dany was my service advisor, other times Brian they've been both great. More

Overall, great experience and vehicle was repaired in a timely manner. If there was anything to complain about, I would’ve liked a little better communication with updates. Not necessarily phone calls, but timely manner. If there was anything to complain about, I would’ve liked a little better communication with updates. Not necessarily phone calls, but automated texts or emails. More

Knowledgeable quick to fix any problems Love the washing cars again and doing shuttles it’s very clean and they leave my car clean cars again and doing shuttles it’s very clean and they leave my car clean More

I purchased a car here recently and I would not come back here or recommend buying a car from here again. First off, the sales person, Nadine, that helped me was either not knowledgeable or did not care to e here or recommend buying a car from here again. First off, the sales person, Nadine, that helped me was either not knowledgeable or did not care to explain any of the features of the car I purchased. She then FORGED my signature on a document that confirmed that she went over the car and I was 100% satisfied with her service. She could have gone over the vehicles features while I was waiting 3 hours for the finance person to see me. I only saw this emailed document after I left the dealership with my car. I went back a couple days later to inquire about the forged signature and the manager, in many words, shrugged his shoulders and did not seem to care that his employee forged my signature. He then gave me rude and condescending response saying “if you need someone to go over how to use your car, we can set up a time to do that”. Also while I was in the finance office, they will push extras to add to your loan. Even if you tell them multiple times, they will still push you to buy the extra services. The finance person even tried to get me to sign for extra services even after I said no multiple times, BE CAREFUL, READ BEFORE YOU SIGN.My advice, DO NOT COME HERE!! More

Just want to thank Andrew for the service that I had done with you walking me through step-by-step. I really appreciate your time.Thank you very much with you walking me through step-by-step. I really appreciate your time.Thank you very much More

Fantastic service! Everything was quick, easy, and great. I really appreciated the complimentary car wash. Highly recommend Everything was quick, easy, and great. I really appreciated the complimentary car wash. Highly recommend More