Kia of Huntington - Service Center

Wish I could give zero stars. Stay far, far away from the service department. Had a weird experience last time I was there with them not knowing where my car was after an oil chan Stay far, far away from the service department. Had a weird experience last time I was there with them not knowing where my car was after an oil change. After they told me they couldn't find my car, they called two minutes later saying they found the car and that it was done. This was just an oil change that I had an appointment but they kept my car from the night before till close that day. 7k miles later (which I was told by kia is the normal synthetic oil interval), the engine started making some funky noises. I checked the oil and noticed it was barely on the dipstick and looked dark and smelt burnt. Brought it in and was told that it was low on oil. The car has been there over 12 times for oil changes and never had low oil. Mechanic said it wasn't burning oil or leaking so he has no idea where it went. It makes me think that they never changed the oil last time but didn’t hesitate to charge me $200.00. Also the car shakes when you brake (which I knew), but they didn’t even tell me I need brakes and said theyre in great shape. To top it off the service manager is a complete tool. After bringing these concerns up, he asserted that I made big accusations and said that I had made up a “good story.” I have spent a lot of money there and never had an issue with the old service manager. I have noticed the turn over of the employees and definitely see why! More

We want to thank our service advisor Greg Pimentel as he was extremely helpful in getting our engine replaced on our 2015 Kia Optima. Greg was professional and kept us updated on things as he was being u was extremely helpful in getting our engine replaced on our 2015 Kia Optima. Greg was professional and kept us updated on things as he was being updated. Thank you to Greg and Kia of Huntington service department. Adam and Pamela F. More

If wish I could select zero stars. I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of time, I was told that they had not even started the service and that I had to wait for the technician to finish lunch. The service manager was rude and unsympathetic. I will never return to this KIA service center. More

Had a excellent experience getting my car serviced was very fast, and nice was the best Kia dealer very fast, and nice was the best Kia dealer More

Just came in from my 1st oil change for my new 2023 Kia Seltos. 1st let me say what a great car. Andea who I 1st seen was extremely polite explained everything to me and mentioned that I was allowed a free Seltos. 1st let me say what a great car. Andea who I 1st seen was extremely polite explained everything to me and mentioned that I was allowed a free car wash and gave me another key fob that I wasn't expecting. After that I met Jessie who explained the many features my Kia has and how to program them which makes my Seltos even more enjoyable. These days it's nice to know that life is still good even though I may think things aren't what they use to be. Kia of Huntington keep up the good work ! 👏 More

It’s very niceGood services Required to add extended It’s very nice Good services Required to add extended warranty to continue our relationship for more longer Service done with given time Service It’s very nice Good services Required to add extended warranty to continue our relationship for more longer Service done with given time Service department looks good More

Worst service ever, Never go there for service. They've had my vehicle for two months. They will not loaner and or when car will be fixed. Will not return phone calls and will repeatedly lie. had my vehicle for two months. They will not loaner and or when car will be fixed. Will not return phone calls and will repeatedly lie. More

Dealership is modern,clean with great waiting room and big tv! starbucks k cup machines and the nicest people work here. The Service dept is beyond words. Great friendly reps. Especially charles and sam big tv! starbucks k cup machines and the nicest people work here. The Service dept is beyond words. Great friendly reps. Especially charles and samantha. The service dept manager cares about his customers and values our satisfaction. Kia has great cars but not enough great dealerships. Been to kia of LIC and kia of valley stream as well as kia nemet. These three dont come close to kia of huntington. If you are looking for a great place to buy or service ur car, this is the only choice. More

Useless and uncooperative Service Department I attempted to have some keys made & programmed for my new-to-me 2018 Kia. I also wanted to use this opportunity to establish myself as a customer fo I attempted to have some keys made & programmed for my new-to-me 2018 Kia. I also wanted to use this opportunity to establish myself as a customer for the long-term service and maintenance of my car. The keys were to be paid for by credit card over the phone by an office of the dealer that sold me the car (this was already approved). Huntington Kia Service was not interested in this transaction. They wanted me to come there, order the keys from their Parts department, pay for them in full, then make an appointment with Service after the keys arrived in Parts. I was also expected to pay for the Service visit. I used to work in the car business for a living and have done so in 3 states. I never heard of a store making a customer buy his own parts first for something as common and basic as keys for a recent model year car. Also, I originally made and appointment on the dealership website and was never called. When I called Huntington Service about the status of the appointment, they said that they never received it. I understand that this is possible, but they never even demonstrated the basic courtesy of apologizing for their website not working correctly etc. Huntington put in ZERO effort in helping me with my car. More