Kia of Huntington

Useless and uncooperative Service Department I attempted to have some keys made & programmed for my new-to-me 2018 Kia. I also wanted to use this opportunity to establish myself as a customer fo I attempted to have some keys made & programmed for my new-to-me 2018 Kia. I also wanted to use this opportunity to establish myself as a customer for the long-term service and maintenance of my car. The keys were to be paid for by credit card over the phone by an office of the dealer that sold me the car (this was already approved). Huntington Kia Service was not interested in this transaction. They wanted me to come there, order the keys from their Parts department, pay for them in full, then make an appointment with Service after the keys arrived in Parts. I was also expected to pay for the Service visit. I used to work in the car business for a living and have done so in 3 states. I never heard of a store making a customer buy his own parts first for something as common and basic as keys for a recent model year car. Also, I originally made and appointment on the dealership website and was never called. When I called Huntington Service about the status of the appointment, they said that they never received it. I understand that this is possible, but they never even demonstrated the basic courtesy of apologizing for their website not working correctly etc. Huntington put in ZERO effort in helping me with my car. More

Salvatore is Amazing My fiancé and I went into this dealership to lease the Kia Forte after a bad experience at a completely different Kia dealership. The first person we My fiancé and I went into this dealership to lease the Kia Forte after a bad experience at a completely different Kia dealership. The first person we met was Salvatore and the experience with him was perfection. He worked with us and our budget, explained everything in great detail, and was transparent about the whole process. There were no gimmicks, and no shady sales tactics. Salvatore is truly genuine and fun to work with. We had a lease deal for the exact car we wanted in under a half hour! Picking up the car was also a breeze. The finance department had all the paperwork ready to go, and everything was explained and signed in about 15 minutes. Salvatore took the time to sit with me in the car and explain all the features and the buttons, and gave advice on how I could personalize the features to work for me. Between the dealership and Salvatore, everything was done professionally but also personably. Kia of Huntington and Salvatore made this car experience pleasurable and hassle-free!!! We’ll be back! More

Doesn’t treat customers correctly! Bought a Audi Q5 and was only given 1 key for my vehicle.. before I bought the Audi I was promised an additional key. After I went back to the dealers Bought a Audi Q5 and was only given 1 key for my vehicle.. before I bought the Audi I was promised an additional key. After I went back to the dealership to inquire about the second key I was told I had to spend $450 for an additional key even though I was promised one before I bought the vehicle . I called corporate to make a complaint and the only thing they did was have the sales manager tell me that they made $10,000 off the purchase of the vehicle I bought. If I knew that they would only worry about getting rid of the vehicle I would not have purchased it and get the run around and still no extra key or no solution. I would not ever go back there to purchase anything or send anyone there! I’m telling all my friends on my social media not to go there and to tell all their friends! More

Amazing salesperson and very helpful I had a very positive experience at KIA of Huntington. I was greeted by Sal M. and he was honest about the car I was looking at. He said the colors an I had a very positive experience at KIA of Huntington. I was greeted by Sal M. and he was honest about the car I was looking at. He said the colors and model I was looking for needs to be ordered. I decided to change colors last minute but he only had one more of another color. He was able to make accomodations last minute and I drove home with my new car. The whole experience was great from the salesperson, finance, and the remaining staff, I was treated with great respect and care. Too bad I can only purchase one vehicle at the moment, but if I'm ever in need of another KIA I'll definitely be back. Love the new car and my family is ever grateful! Thanks again! More

Excellent Buying Experience David is an excellent salesman, we felt good about him from the start. Buying a car can be an intimidating process especially if you find a pushy sal David is an excellent salesman, we felt good about him from the start. Buying a car can be an intimidating process especially if you find a pushy salesperson, which David was not. He knew everything about all the different model cars. He was honest and friendly. He did not pressure us at all. Overall great experience. More

Excellent John Kraft was an amazing Saleperson. My wife and I will recommend him to anyone looking to purchase or lease a vehicle. He helped us thru the first t John Kraft was an amazing Saleperson. My wife and I will recommend him to anyone looking to purchase or lease a vehicle. He helped us thru the first time lease process. A true professional and gentleman! More

Good service Very nice people provided good service. Sal was our salesman very nice guy explained the car very well gave us a good deal I recomend this dealer. Very nice people provided good service. Sal was our salesman very nice guy explained the car very well gave us a good deal I recomend this dealer. More

Wonderful Salesman John Kraft After visiting a few dealerships I was tired of the same old sales “tactics” all stress and pressure. I was at Generation Kia and Smithtown Kia as wel After visiting a few dealerships I was tired of the same old sales “tactics” all stress and pressure. I was at Generation Kia and Smithtown Kia as well, and was treated horribly by in-experienced sales people and management. Then after looking at dealer rater reviews at Kia of Huntington I choose John Kraft! I made an appointment with John Kraft and the only day I could come in was on John Kraft’s day off and he said over the phone that he will gladly come in on his day off and he said he would be more than happy to help!! WoW!! When we got there he was so pleasant. Almost like I was talking to an old friend that I have not seen in awhile. I told him the car I wanted - the trim level, color, and what I was comfortable putting down and at that point he shook my hand and said “I’ll gladly accept that deal!! I know that you’ve been thru agony going to those other dealerships. So let’s do it”!!!! WoW! Again he said “ I’ll have you out of here in 60-90 minutes “!! the paperwork and the process was amazingly quick and smooth! While I was there he said he already sold one even before I got there, then my car, then as I was finishing with the banker he sold another one! WoW!!! Again! I said wow so you sold 3- cars on your day off and very causally he said “yes and I was happy to help people out” I highly recommend Kia of Huntington and please ask for John Kraft!!! More

My Kia of Huntington Experience We had a pleasant experience. A comfortable atmosphere. The sales and service staff was very accommodating. David Pigate, our sales, was thorough in i We had a pleasant experience. A comfortable atmosphere. The sales and service staff was very accommodating. David Pigate, our sales, was thorough in introducing us to our new vehicle. He explained and walked us through the car's features. He's very personable. We enjoyed his conversation. If you're thinking of sampling a Kia, this is the place. More

Love My Car Salesman Ziggy Vargas took me for a test drive and spent the time to explain the different models and their refinements. I told him what I needed and Salesman Ziggy Vargas took me for a test drive and spent the time to explain the different models and their refinements. I told him what I needed and he found the right vehicle for me. He was very helpful with my paperwork and took several follow up calls to answer numerous questions. He made me feel very secure and comfortable with my purchase. Also during a brief absence by Ziggy, Salesman John Kraft offered me both advice and important information to assist me in going forward with my purchase. More