Kia of Huntington

If wish I could select zero stars. I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of I came in to wait for a simple oil change. I waited two hours without hearing a word from the service person. When I inquired about the length of time, I was told that they had not even started the service and that I had to wait for the technician to finish lunch. The service manager was rude and unsympathetic. I will never return to this KIA service center. More

Kia of Huntington was such a pleasure to work with. Michael Kochman was the Specialist that helped me get the car that I love!! He was professional and really listened to what I wanted and what I cou Michael Kochman was the Specialist that helped me get the car that I love!! He was professional and really listened to what I wanted and what I could afford. Anthony Macca was the business person who helped me understand leasing and financing benefits. They were a great team and I would recommend them 100% to anyone in the market for a new car!!! I More

It was a pleasure working with Anthony Macca today at Kia of Huntington. He was very helpful and made the process of leasing our new 2023 Kia Sportage seamless. We highly recommend Kia of Huntington. of Huntington. He was very helpful and made the process of leasing our new 2023 Kia Sportage seamless. We highly recommend Kia of Huntington. More

Where to start? The 7 hours it took to get finished? The fact that 2 men who came after me were somehow finished before me? That a third man was about to be finished The 7 hours it took to get finished? The fact that 2 men who came after me were somehow finished before me? That a third man was about to be finished before me til I finally had to say something?All this and more made it a horrible car buying experience. They justified the long wait on having only 1 finance person working, but that doesn’t explain who others who came after me were worked with before me. The “compensation”? One extra oil change, which they didn’t even put in writing so who knows if they’ll even honor that. (Along with the “VIP” package that includes other things like car washes every month and discounts on parts; yet they give you no info on where to go for the car wash or anything else in writing for that matter). Now let’s talk about the initial phase. Checked online if the car I liked was available. It was, until I got there. Then it was “in the process” with someone else. Ok, moved on to other cars. Asked about any kind of deal, and had a bunch of eye rolls and “best we can do” and generally not working with me at all. Wonder if I was a guy would that have been different? My vibes there said it 100% would be. So, maybe a hour or so for me to pick a car, get paperwork started & then HOURS of sitting around waiting. Just miserable. I also opted for the special “wrap around coverage” that I was told covers the car for more (electronics, parts that aren’t normal wear and tear, etc). I was told that I could take the car anywhere and the coverage would be there. Shocking to say (sarcasm) that after reading everything more thoroughly (my fault for trusting what was said) the car has to be brought to dealership unless you’re like 40+ miles away from them when you need the work. If closer you have to call and ASK IF they’ll COVER IT if you go elsewhere. Gee, wonder what the answer will be? Fast forward about 10 days. I get a msg that they now found a 2nd key, they didn’t know how they missed it, blah, blah. I called back and said I was out of town but please put it in the mail if that’s possible. One week later and NO return call and NO key. My advice, go to a different Kia dealer. More

I want to preface this by saying that I have been getting my Kia repaired here for the last two years. I will no longer be stepping foot in this dealership after my experience leasing a new vehicle. We en my Kia repaired here for the last two years. I will no longer be stepping foot in this dealership after my experience leasing a new vehicle. We entered the premises and spoke to the sales rep. We quickly decided on a vehicle we wanted, and the rep informed us we would have to wait for the assistant manager. She gave us a range of possible interest rates based on our credit score and asked us to wait. We ended up waiting for two hours. This was only to START the process and figure out what our actual interest rate would be. Low and behold, the interest rate was much higher than we were told, and we ended up proceeding to lease a similar vehicle. The entire process took so long that we were beginning to wonder whether they actually wanted us to buy a car from them. If we weren't already set on buying a Kia, we would have walked out much earlier. This isn't even the worst part. After a few weeks, I received an email from my insurance company stating that the NY DMV had no record of my vehicle being registered. I immediately called the dealership, and they told me that they couldn't provide me with any information and sent me to the voicemails of the sales reps I dealt with. I asked them to call me back the next day. They never called back. The DMV never received anything from them. Fast forward two more weeks, and we called the dealership again. This is when they informed us that FedEx LOST a shipment of registrations (???), and they had to send them again. This is honestly unbelievable, and I've never heard of FedEx losing AN ENTIRE SHIPMENT OF HIGHLY SENSITIVE GOVERNMENT DOCUMENTS. When we reminded them that our temporary registration would expire soon, they said to bring any tickets to the Kia dealership and they would pay them. I assume they will show up to traffic court and pay for my attorney as well. This dealership is a joke, and they screwed up the most important part of the vehicle leasing process. They lost and/or just never sent our DMV documents and are now nonchalantly claiming that they will pay everyone's traffic ticket whose documents were tragically lost in the great FedEx mishap. These people are extremely unprofessional and dishonest. I will never step foot in this dealership again. More

Very attentive, friendly and fair in all our dealings. Enjoyed the experience would recommend this dealer Enjoyed the experience would recommend this dealer More

Had a excellent experience getting my car serviced was very fast, and nice was the best Kia dealer very fast, and nice was the best Kia dealer More

Dearlwrahip is Very clean. Employees are polite & professional. Danmy was our saleman, he is a starlight shooter no xxxxxxxx. Employees are polite & professional. Danmy was our saleman, he is a starlight shooter no xxxxxxxx. More